Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

document contains no data

Discussion in 'General Discussion' started by phantom, Jun 18, 2003.

  1. phantom

    phantom Well-Known Member

    Joined:
    Sep 17, 2002
    Messages:
    123
    Likes Received:
    0
    Trophy Points:
    166
    Hi everybody,
    I have something really strange going on.

    Once in a while, getting more frequent, I try to access any of the sites on the server and a message box pops up saying...

    "Document Contains No Data"

    I go and restart apache and it then everything is fine.

    The problem is, when this happens, I get no messages. CPanel does not alert me to this problem. I only find out about it by going to my own sites or getting a support ticket about it.

    Anybody know what this could be or how to solve it?

    Thanks!

    cPanel.net Support Ticket Number:
     
  2. isputra

    isputra Well-Known Member

    Joined:
    May 3, 2003
    Messages:
    575
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Mbelitar
    strange, after upgrade to 9.7.2 current 11, i can't logon to WHM and have the same message with phantom here.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. redcable

    redcable Active Member

    Joined:
    Jun 6, 2004
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    156
    same problem here as well. after this weekends update, no access to whm. document contains no data.
     
  4. Solokron

    Solokron Well-Known Member

    Joined:
    Aug 8, 2003
    Messages:
    850
    Likes Received:
    1
    Trophy Points:
    168
    Location:
    Seattle
    cPanel Access Level:
    DataCenter Provider
    I thunked down to stable immediately after trying current. This occurs for many any time I upgrade an account or terminate an account. I just performed another upcp --force with stable and it is still occurring. I have also restarted cPanel to no avail.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. GPaX

    GPaX Registered

    Joined:
    Sep 18, 2006
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    151
    Just started having the same problem.

    Self inflicted, however a fix would be good.....

    Upgraded to EDGE in an attempt to install Apache 2 for mod_security. mod_security is installed but really hurt the server (high loads, dying httpd children) with Apache 1.3. After upgrading cPanel to EDGE, I ran easyapache in WHM and attempted an upgrade to Apache 2. It failed, most likely due to my modifications to httpd.conf. It reverted back to Apache 1.3 and is working fine.

    I reset the cPanel update setting back to RELEASE and rebooted the server.

    From then on I have been unable to access cPanel or WHM. Using Firefox/Mozilla I get "The document contains no data". In IE I get a 404 "page could no be found". Refreshing creates an entry in /usr/local/cpanel/logs/login_log

    "GET /login/ HTTP/1." whm: user password hash is missing from system (user probably does not exist)

    and the following in /usr/local/cpanel/logs/error_log

    Internal Error: "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 session) at cpsrvd-ssl.pl line 1574.

    which is a little wierd - I have cpsrvd-ssl and it runs fine, but no cpsrvd-ssl.pl

    Have run /scripts/fixeverything, /scripts/upcp --force, /scripts/rpmup and /scripts/perlinstaller.

    /etc/cpupdate.conf
    CPANEL=daily
    RPMUP=daily
    SYSUP=daily

    /usr/local/cpanel/version
    10.8.2-RELEASE_119

    TIA :D
     
    #5 GPaX, Sep 23, 2006
    Last edited: Sep 23, 2006
  6. Solokron

    Solokron Well-Known Member

    Joined:
    Aug 8, 2003
    Messages:
    850
    Likes Received:
    1
    Trophy Points:
    168
    Location:
    Seattle
    cPanel Access Level:
    DataCenter Provider
    I have a cPanel ticket in. We'll see how that goes.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice