Does additional ftp accounts need the domain name to be active to work?

[WebHostPro]

We have a customer who's domain name does not work and just wants to use ftp on the account. But only the main ftp account will work, the only strange thing I see is that the domain is not a real domain name or it resolves to another i.p.

Would this not let the additional ftp account work.

[email protected]

Thanks, Charles

 

[dave9000]

The way the virtual ftp accounts are done the domain name ios going to have to resolve, however here is a trick that will work

make sure the domain name is setup on your name servers with the dns records pointin g to your ip addy. Then have the client use your name servers in his network connection properties and this will allow the domain name to work for the clients that use your name server

Hope i explained this where it made sense

 

[chirpy]

I was under the impression that all you needed to do was use the IP address for the server in your FTP client.

 

[dave9000]

the ip addy will work for the main ftp account but the additional virtual ftp users i believe are FQDN only

 

[chirpy]

Even if you login to them with [email protected]?

 

[dave9000]

good question chirpy

never tried it to check

 

[WebHostPro]

good question chirpy

never tried it to check

This is exactly what I am trying to figure out. The domain has no fqdn and they want to have more ftp accounts. So the username will be [email protected] does domain.com have to be working in this example?

Right now thw main ftp works but the other accounts do not, but the customer swears they used to work even when the domain was the same and they just stopped when we updated the server.

Maybe proftp and pureftp have differant rules on this? The server uses pureftp right now and might of used proftp when it according to him worked before.

 

[chirpy]

I believe there are differences in the way pure-ftpd and proftpd handle this. You could try switching back and see if it starts working again.

 

[WebHostPro]

Sounds like a plan.. thanks, Chaze