does autossl work well now ?

tyuuu

Well-Known Member
Oct 16, 2005
81
0
156
Hi,

does autossl work well now?

it seems it can not generate ssl for account now,
but i check Sectigo has no issue.

9:23:46 AM AutoSSL will request a new certificate.
9:23:46 AM The system will attempt to renew the SSL certificate for (domain.com: domain.com www.domain.com mail.domain.com).
9:23:50 AM The “cPanel (powered by Sectigo)” provider cannot currently accept incoming requests. The system will try again later.
The system has completed “acc”’s AutoSSL check.

thanks
 

GOT

Get Proactive!
PartnerNOC
Apr 8, 2003
1,770
324
363
Chesapeake, VA
cPanel Access Level
DataCenter Provider
For the past couple weeks we’ve seen intermittent problems with getting the cPanel sectigo certs.

Might consider switching to LetsEncrypt.
 

tyuuu

Well-Known Member
Oct 16, 2005
81
0
156
i also get the issue frequently,i can not understand it is cpanel or Sectigo's issue.
 

garconcn

Well-Known Member
Oct 29, 2009
172
18
68
We still see different kind of issues with cpanel/sectigo.

1. Sectigo can't process the request and ratelimit our request even our server only request ssl for just one domain. Submitted ticket to cpanel but they said they can't do anything with the ratelimit and suggest us to try again. It's a hit and miss when renewing the ssl. Apparently Sectigo doesn't have enough servers to handle the increasing ssl requests. Do we not pay enough to cpanel or cpanel didn't pay enough to Sectigo to adding new servers?

Search “cPanel (powered by Sectigo)” provider cannot currently accept incoming requests. The system will try again later' from the log files under /var/cpanel/logs/autossl/

2. More "A script is stuck" notifications from multiple servers.


File Name:​
/usr/local/cpanel/bin/autossl_check​
Command Line Path:​
/usr/local/cpanel/bin/autossl_check --all​
Cutoff Time:​
22h​

3. New ssl request delays, could be related to 1st issue.

If those are common issues, why submit ticket individually?
 

Benjamin D.

Well-Known Member
Jan 28, 2016
173
32
78
Canada
cPanel Access Level
Root Administrator
This is unbelievable, I'm paying top dollar for cPanel now going to eat yet another price hike in 1 year and it's working less reliably than it was before both price jumps. I am currently losing at least 1 customer as I'm writing this. Looking for cPanel alternatives right now.