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Does cPanel or WHM Have a Reset Password Link?

Discussion in 'General Discussion' started by dezinerite, Jan 22, 2011.

  1. dezinerite

    dezinerite Registered

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    I'm a user of both cPanel and WHM. I'm getting login error and I need to reset my password. Can I do this directly from cPanel or WHM without contacting my webhost?

    After login authentication error, there is no link on the page where I can reset my password. Is there a link extension to it, e.g. www.site/cpanel/resetpassword.php or something like that?

    I've tried contacting my host for support but they are not replying their support tickets and I need access to my sites.

    Thanks for your help.
     
  2. atheros

    atheros Member

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    You can not retreive a lost WHM password. If you lost it, you have to contact your webhost to have it reset or changed.

    You can go to this thread with the same problem.
     
  3. dezinerite

    dezinerite Registered

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    Thanks a lot for your help atheros.

    Very sad "feature" though. My webhost is not replying to their support tickets at all and they have left me high and dry. :(
     
  4. LinuxTechie

    LinuxTechie Well-Known Member

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    Hello,

    I hopes this will get sorted out soon! good luck!
     
  5. dalem

    dalem Well-Known Member
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    yes cpanel does have a reset password feature but most smart hosts disable it
     
  6. garconcn

    garconcn Well-Known Member

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    dragon2611 Well-Known Member

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  8. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Of note, if you have root working for WHM and it is just a cPanel password that isn't working, you can obviously reset the cPanel user's password in WHM > Password Modification area.

    I only mention this as both cPanel and WHM were mentioned, since root cannot log into cPanel directly as a user (only using the root password with a cPanel user will work if root login is allowed in Tweak Settings).
     
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