Does is recommended to create a CPanel account using the hostname parent domain?

actihost

Member
Apr 9, 2020
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Ecuador
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Hello, Does is recommended to create a CPanel account using the hostname parent domain?
Normally we never did this in the past but recently our data center ask us to setup a website in our hostname parent domain so they can configure PTR records as a policy to avoid spammers.

Example:

Hostname: server.example.com
Parent Domain CPanel account: example.com

I have check the WHM/CPanel documentation but its not clear if this is ok or recommended, I found this:

  • Do not choose a hostname that a cPanel account on your server will use.
We are using this server to provide shared hosting services to hundreds of different domains for our customers and just want to make sure everything will continue working ok if we do this.

Thanks!
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Hey there! It's completely fine to create domains like this. You just want to make sure the specific subdomain you choose for the hostname is not being used for any web content. For example, you could create a cPanel account for domain.com, and then use host.domain.com as the hostname.
 
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