Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Does restoring a backup change the DNS cnames?

Discussion in 'Bind/DNS/Nameserver' started by startbrand, Apr 30, 2018.

  1. startbrand

    startbrand Registered

    Joined:
    Apr 30, 2018
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Japan
    cPanel Access Level:
    Root Administrator
    Hi,

    I have a new hosting customer, and their cpanel account needs to be migrated from their old host.

    I already generated a full back up of their account.

    The domain in their old account has some dns cnames that point to Amazon s3, as well as MX records that point to gmail.

    I noticed in the past, that when restoring an account, cpanel automatically replaces the ip addresses of the old server with the current server's ip addresses, throughout the dns records.

    Does it only replace existing ip addresses?

    With it also replace the cnames and mx records with the new sever's ip addresses, or with it leave them intact?

    Thank you
     
  2. cPanelLauren

    cPanelLauren Forums Analyst
    Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    2,748
    Likes Received:
    187
    Trophy Points:
    143
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Hi @startbrand

    cPanel is only going to replace the IP's if they had custom CNAME's and MX records set you'll need to modify those as those are not IP addresses they're hostnames unless they want them retained.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice