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Domain change failure

Discussion in 'Bind / DNS / Nameserver Issues' started by musioc, Jan 12, 2018.

  1. musioc

    musioc Well-Known Member

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    Hello
    Unfortunately this problem is not resolved yet
    cPanel 68.0.25
    centos 7
    Autossl (LetsEncrypt)
    EA4

    Code:
    Unable to change domain name
    Ok
    A DNS entry for “newdomain.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.

    After delete dns entry:
    Code:
    Unable to change domain name
         Ok
         Sorry, the domain newdomain.com is already setup! A valiases file exists for this domain.
    after delete newdomain.com in /etc/valiases I get an error like this:
    Code:
    file newdomain.com... already exists in /etc/apache2/logs/domlogs/


    And after change domain, newdomain.com redirects to newdomain.com/cgi-sys/defaultwebpage.cgi


    The simplest way is to backup --> terminate --> restore backup :|
     
    #1 musioc, Jan 12, 2018
    Last edited by a moderator: Jan 12, 2018
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    I've moved this post to it's own thread. Are you sure the domain name you are switching to does not already exist under another account on the server? For instance, can you reproduce this issue with multiple domain names/accounts?

    Thank you.
     
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