domain.com/cpanel url throws internal server error

Cybersalt

Member
Jul 3, 2015
5
2
53
Canada
cPanel Access Level
Root Administrator
On my server, any attempt to go to the cpanel login url on any main account domain generates:

The server encountered an internal error or misconfiguration and was unable to complete your request.
and
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

so domain.com/cpanel throws the error above

However, domain.com/anythingelse throws

The requested URL /anythingelse was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I am running Cloudlinux.

Thanks for any help I can get solving this.
 

Ameya Barwe

Well-Known Member
Jan 1, 2016
49
2
8
Nashik
cPanel Access Level
Root Administrator
Try /scripts/upcp --force and see if this has fixed your issue or not.

Otherwise paste here logs that you are getting while accessing cPanel :-

tail -f /usr/local/apache/logs/error_log
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello,

As mentioned, please post the last few lines from /usr/local/cpanel/logs/error_log when you notice this message.

Thank you.