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domain.com/cpanel url throws internal server error

Discussion in 'General Discussion' started by Cybersalt, May 12, 2016.

  1. Cybersalt

    Cybersalt Registered

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    On my server, any attempt to go to the cpanel login url on any main account domain generates:

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    and
    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    so domain.com/cpanel throws the error above

    However, domain.com/anythingelse throws

    The requested URL /anythingelse was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I am running Cloudlinux.

    Thanks for any help I can get solving this.
     
  2. Ameya Barwe

    Ameya Barwe Well-Known Member

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    Try /scripts/upcp --force and see if this has fixed your issue or not.

    Otherwise paste here logs that you are getting while accessing cPanel :-

    tail -f /usr/local/apache/logs/error_log
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    As mentioned, please post the last few lines from /usr/local/cpanel/logs/error_log when you notice this message.

    Thank you.
     
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