Domain does not resolve to any IP addresses on the internet

PabloC

Well-Known Member
Mar 24, 2015
58
3
58
Mar del Plata - Argentina
cPanel Access Level
Website Owner
I have a domain with SSL. I need to create a subdomain(local.domain.com), and I followed all steps as instructed by cPanel, and the subdomain was created.

But, when I want to got to local.domain.com I get an error message that the IP wasn't found. I go to cPanel, SSL/TLS Status and I see this message:

DNS DCV: The DNS query to “_cpanel-dcv-test-record.domain.com” for the DCV challenge returned no “TXT” record that matches the value “_cpanel-dcv-test-record=AJNtzwyL4sCa1uG9SNyEJwJFr0GZSyBSf8Wt7lqmrPw3RT4wFub3UcDbIbxnSN6u”.; HTTP DCV: “local.domain.com” does not resolve to any IP addresses on the internet.

Could anyone guide me on how to correct this issue?

Thanks!
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
There are a number of threads related to this - I'd suggest checking out one of the following: