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Domain does not resolve to any IPv4 addresses error

Discussion in 'Security' started by servermanaged, Nov 16, 2017.

  1. servermanaged

    servermanaged Registered

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    Hi there!
    All AutoSSL users started to fail since yesterday for a server of mine.

    The error message for all domains is:

    Code:
    WARN The domain ... failed domain control validation: ... does not resolve to any IPv4 addresses on the internet
    Obsviusly, all of the domains are correctly poiting to a valid ip address. The very same domains are reachable and resolvable.

    Any help would be appreciated

    Best regards
     
  2. cPWilliamL

    cPWilliamL cP Technical Analyst II
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    Hi @servermanaged,

    Sorry to hear you are having issues with AutoSSL. Are you filtering DNS traffic to the root DNS servers? The AutoSSL functions perform lookups directly against root DNS servers. Also, feel free to open a ticket with us and we can do some advanced debugging on the DNS lookup modules that AutoSSL uses.

    Thanks,
     
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