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domain email not working

Discussion in 'E-mail Discussion' started by Erika Alcantara, Sep 24, 2016.

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  1. Erika Alcantara

    Erika Alcantara Registered

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    Hi cpanel! my domain email isn't working it is

    I set the forwarder to my clients gmail account so that he could receive emails that was sent to his domain email but when I tried sending an email to his domain email. It did not receive any. Plus I tried sending an email from the domain email it says error connecting to server.
     
    #1 Erika Alcantara, Sep 24, 2016
    Last edited by a moderator: Sep 26, 2016
  2. Erika Alcantara

    Erika Alcantara Registered

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    I also want to set it up to his outlook but how would I do that if the domain email isn't functioning. Help please! Thank you! I've tried setting this up for months now
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Your access level is listed as "Website Owner". Could you report the issue to your web hosting provider so they can review /var/log/exim_mainlog to determine what's happening to the message?

    Thank you.
     
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