Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Domain help

Discussion in 'General Discussion' started by Josh2205, Feb 22, 2017.

  1. Josh2205

    Josh2205 Registered

    Joined:
    Feb 22, 2017
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Birmingham
    cPanel Access Level:
    Root Administrator
    Hi,
    The host name of my server is set to
    panel.mydomain.co.uk and both WHM and CPanel are accessible via this subdomain.

    How would I go about creating a website and email (cPanel account) for the domain mydomain.co.uk as currently when I try to add an account with this domain it tells me dns records already exist and that I can't?

    What is the best way to get a website and email system setup at my domain?

    Thank you for your help, I look forward to hearing from you.
     
  2. Jcats

    Jcats Well-Known Member

    Joined:
    May 25, 2011
    Messages:
    682
    Likes Received:
    110
    Trophy Points:
    168
    Location:
    New Jersey
    cPanel Access Level:
    DataCenter Provider
    You would want to go into WHM > Delete a DNS Zone

    Delete the hostname

    Then add the cPanel account.

    Once done, go to WHM > Edit a DNS Zone

    and make sure to add back the hostname as an additional A Record
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,621
    Likes Received:
    1,787
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Browse to "WHM >> DNS Functions >> Delete A DNS Zone" and see if you can find your domain name in the list of existing DNS zones. If so, you'd want to delete the zone, create the account, and then add back the "A" records for your hostname and name servers.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice