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Domain isn't loading without www

Discussion in 'General Discussion' started by Depok Sarkar, Jun 13, 2017.

  1. Depok Sarkar

    Depok Sarkar Registered

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    My domain www.domain.tld working good but domain.tld not working. I'm the hosting provider of my website. Please help me to solving my problem.
    Thanks
    Depok
     
    #1 Depok Sarkar, Jun 13, 2017
    Last edited by a moderator: Jun 13, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I recommend using a website such as IntoDNS.com to verify your domain name uses name servers associated with the cPanel server. If not, you'd need to manually setup the "A" record for the domain name at it's DNS hosting provider. Also, try clearing the browser cache on your computer to verify that's not the issue.

    Thanks!
     
    #2 cPanelMichael, Jun 13, 2017
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