Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Domain list disappeared after restore account

Discussion in 'Bind/DNS/Nameserver' started by Arvy, Oct 26, 2015.

  1. Arvy

    Arvy Well-Known Member

    Joined:
    Oct 3, 2006
    Messages:
    92
    Likes Received:
    3
    Trophy Points:
    158
    Location:
    Brazil
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi there,

    after restoring a cpmove backup (client removed in july and restored in october - restored from the same server the client was), the "edit DNS zone" list is empty. I can only see domains in "edit MX entry". The .DB file (/var/named) was not restored and the entry on /etc/named.conf was not restored too. All other domains are in there.

    I'm afraid to "service named restart" and corrupt the server or Bind.

    Everything else appears to be ok (public_html, cpanel access to the account), etc. The problem is only related to Bind and the empty list on "edit DNS zone".

    Ideas? Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 Arvy, Oct 26, 2015
  2. Arvy

    Arvy Well-Known Member

    Joined:
    Oct 3, 2006
    Messages:
    92
    Likes Received:
    3
    Trophy Points:
    158
    Location:
    Brazil
    cPanel Access Level:
    Root Administrator
    Twitter:
    Whoa! The problem occurred with my other server too!

    The only thing I did BEFORE was disable cPanel/WHM updates and change to LTS (but it still on the Release).

    This appears to be a bug?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Arvy, Oct 27, 2015
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,261
    Likes Received:
    390
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Please feel free to open a ticket directly to cPanel Technical Support about this.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 Infopro, Oct 27, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Domain list disappeared
  1. Howard Canning

    [CPANEL-21450] Fixed-width domain column in List Accounts

    Howard Canning, Feb 15, 2018, in forum: User Experience
    Replies:
    20
    Views:
    581
    cPanelMichael
    Jun 27, 2018
  2. ca2236

    SOLVED MultiPHP Manager domain list is empty

    ca2236, Feb 13, 2018, in forum: General Discussion
    Replies:
    9
    Views:
    252
    ca2236
    Feb 15, 2018
  3. Ishware

    SOLVED What file contains a list of usernames and the main account domain?

    Ishware, Jan 14, 2018, in forum: General Discussion
    Replies:
    4
    Views:
    253
    cPWilliamL
    Jan 15, 2018
  4. jeffschips

    Exim filter for failed dkim or not in acceptable domain list

    jeffschips, Jan 7, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    226
    cPanelMichael
    Jan 8, 2018
  5. danone

    bypass rules in /etc/cpanel_exim_system_filter for certain domain or whitelist

    danone, Dec 2, 2017, in forum: E-mail Discussion
    Replies:
    10
    Views:
    640
    cPanelMichael
    Dec 11, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice