tnycman

Member
Feb 1, 2015
13
0
1
cPanel Access Level
Root Administrator
Hello,

I searched this forum and find something similar but not exactly what i was looking for, if this has been answered already i do apologize for posting it again.

Well this is my issue:

I have two websites sharing the same database the new and the old:

Old website is with my current domain name /http://www.example.com
New development is /www.test.example.com.

I'm trying to reverse change the new development site to /http://www.exmple.com, and the other /www.old.example.com so i can access both.. However everytime i change that in the cPanel only the /www.old.exeample.com work the other one don't work for some reason.

any ideas?

Note: /http://www.example.com is not my domain its for the sake of example..

Thanks
 

tnycman

Member
Feb 1, 2015
13
0
1
cPanel Access Level
Root Administrator
Subdomain change

Hello all,

I'm trying to change a subdomain from text.example.com to example.com, however every time i do that on Cpanel, i can no longer access the site..

Any suggestion would be appreciated..
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
Hello :)

What method are you using to change the domain name associated with the account? For instance, have you tried the "Modify an Account" option in Web Host Manager or are you using a different method?

Thank you.
 

tnycman

Member
Feb 1, 2015
13
0
1
cPanel Access Level
Root Administrator
Hi Mike,

Yes, you're are correct.. WHM modify an account and change the primary domain name.

Hello :)

What method are you using to change the domain name associated with the account? For instance, have you tried the "Modify an Account" option in Web Host Manager or are you using a different method?

Thank you.
- - - Updated - - -

Also, I always uncheck the "Rename prefixed databases and database users."