Liam W

Active Member
Jul 8, 2012
33
0
6
UK
cPanel Access Level
Root Administrator
Twitter
So, I finally managed to get my glue records sorted for my domain.

I put them into cPanel, and added IP's.

However, when I make a new sub-domain account, and try to access it using chromium I get the error that it cannot be found. I have 3 accounts:

1. root
2. The account that has the site on
3. The test account

I am running on a vps.

Another question is, do I have to make a new account for the actual site? Or can it be done without making a new account?

EDIT: Just worked, so I think that it may just be a case of slow DNS, but my second question still stands.

Also, whenever I go to cpanel.mydomain.tld or whm.mydomain.tld I get a directory listing, the same if I go to a domain without any index file. Is this normal? It also happens for my nameservers - shouldn't it show the default webpage?
 
Last edited:

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Do you have proxy subdomains enabled in WHM > Tweak Settings? If you don't, you'll need to enable those for cpanel.mydomain.tld and whm.mydomain.tld to function in a browser for cPanel or WHM.

For the domain without an index, it would show the directory listing unless you have indexing turned off.

Now, for your nameservers, it should show the default cPanel page. That one I don't know why you'd see a directory listing unless you actually created subdomains in your cPanel for your nameservers, which shouldn't be done.
 

Liam W

Active Member
Jul 8, 2012
33
0
6
UK
cPanel Access Level
Root Administrator
Twitter
Do you have proxy subdomains enabled in WHM > Tweak Settings? If you don't, you'll need to enable those for cpanel.mydomain.tld and whm.mydomain.tld to function in a browser for cPanel or WHM.

For the domain without an index, it would show the directory listing unless you have indexing turned off.

Now, for your nameservers, it should show the default cPanel page. That one I don't know why you'd see a directory listing unless you actually created subdomains in your cPanel for your nameservers, which shouldn't be done.
Strange. I have proxy subdomains enabled, and they still do it, and my nameservers are still going to my main site index listing.
 

Liam W

Active Member
Jul 8, 2012
33
0
6
UK
cPanel Access Level
Root Administrator
Twitter
Okay, even stranger:

I just made a subdomain in cPanel. When I went to the cpanel, it gave me the same directory listing - not the listing for the folder the subdomain had been jailed to?!?

I am making a support ticket now.