A domain account was created (under reseller's) and it is not showing up in whm
I confirmed these are correct / listed:
userdomains (no, I added it, ran updateuserdomains, it disappeared from that file)
/var/cpanel/users/userfile (correct dns=, etc)
httpd.conf (correct)
sync'd zone to all clustered servers (ok)
ran updateuserdomains numerous times
restarted cpanel
listed in /var/named/domain.com.db
localdomains (ok)
Here is the case: if I add it to trueuserdomains, it shows up. If I run updateuserdomains after, it disappears again. Why?
I confirmed these are correct / listed:
userdomains (no, I added it, ran updateuserdomains, it disappeared from that file)
/var/cpanel/users/userfile (correct dns=, etc)
httpd.conf (correct)
sync'd zone to all clustered servers (ok)
ran updateuserdomains numerous times
restarted cpanel
listed in /var/named/domain.com.db
localdomains (ok)
Here is the case: if I add it to trueuserdomains, it shows up. If I run updateuserdomains after, it disappears again. Why?