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domain not pointing properly

Discussion in 'General Discussion' started by romanus, Aug 24, 2005.

  1. romanus

    romanus Well-Known Member

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    I set-up a new account yesterday and for some strange reason if I type the domain as

    xyzdomain.com I can see the site, but if I type the domain as www.xyzdomain.com I get a connection refused.

    Any help would be appreciated.
     
  2. chirpy

    chirpy Well-Known Member

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    Check the VirtualHost container for the domain in httpd.conf and make sure that it has the www.xyzdomain.com ServerAlias line configured. If it has, check the DNS zone and ensure that the www A record is setup correctly.
     
  3. romanus

    romanus Well-Known Member

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    Thank you for your reply,

    in httpd.conf xyzdomain.com was in serveralias, but not www.xyzdomain.com so I put it in restarted apache and still no luck. DNS zone is set-up properly.

    Yesterday I had to run a upcp --force due to the fact that the domain wasn't even being set-up. Maybe this is residual from that? I think I went from r82 to WHM 10.6.0 cPanel 10.6.0-R55.

    You actually looked at this box for me a couple of weeks ago.
     
  4. chirpy

    chirpy Well-Known Member

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    If you check the DNS for www.xyzdomain.com (not on the server, preferrably on your local PC) is it definitely resolving to the same IP address as xyzdomain.com?
     
  5. romanus

    romanus Well-Known Member

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    yes, I confirmed it through another lookup site
     
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