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Domain not reachable from some places !?

Discussion in 'General Discussion' started by jeroman8, Jan 9, 2005.

  1. jeroman8

    jeroman8 Well-Known Member

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    Hello,

    any ideas are very much welcome.

    I have had 2 clients saying they can't reach/access their domain from all computers.
    I'm not sure the use the same ISP yet but it's only from some places they can't
    reach their domain - one if he is at his friends home and they other when he is visiting his parents - it turns up server not found and they can't rech other domains on that server either.

    They say they have turned off friewalls, tried other different things but they can't get it working.

    I have no blocks in the servers APF firewall.
    They do not have any htaccess blocks local for their accounts.

    What more can block this on the server besides the firewall ?
    I'm on Servermatrix and also use their floodguard protection.
     
  2. Peoplespaces

    Peoplespaces Well-Known Member

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    I have seen this happen when the nameserver entry at the registrar contains the proper nameservers and another set of nameservers. In other words they added the nameservers to an existing set without deleting the old set. You could check their registration data to see.
     
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