mikeoffy

Member
Dec 21, 2004
7
0
151
So i created a reseller account using my whm. When I log into the new account using whm the domain doesnt show up when i goto list accounts, however it does show up in my whm onwer control panel. So in othere words when my client logs into there whm panel there domain that i set the account up with doesnt show up in there. Hope that make sense.
 

moogle

Well-Known Member
Apr 7, 2003
94
0
156
Does the reseller own the account? Or is it root? Or maybe you accidentally changed it to be owned by another reseller.
 

mohit

Well-Known Member
Jul 12, 2005
553
0
166
Sticky On Internet
2 ways to solve this

hi,
ask your client to create a package and do a upgrade/downgrade for their a/c's when they do this, it should be visible on their account list.

another way is go to Reseller center---> change ownership of a a/c.
select their domain and then re-save it to their reseller a/c' this works too.


see ya,
mohit
 

jayh38

Well-Known Member
Mar 3, 2006
1,213
0
166
Go to the reseller center and check the box "Make the new reseller own their own account."