Domain not working? Whats going on?

Rmarmorstein

Member
Nov 15, 2013
13
0
1
cPanel Access Level
Root Administrator
Hello,

I had some issues with my previous server, after changing the hostname, and having to migrate domains. Since i did not have any important sites, I decided to wipe the server, and then restart from scratch.

Since i did this, I've been having issues getting one of my sites to be added to cpanel. The nameservers worked fine (ns1.domain.io & ns2.domain.io), and the hostname for the server (zeta.domain.io) is working fine, and I can access cpanel and whm from that domain, etc.

However, when I try and add just domain.io as a domain hosted on the server like any other domain, its not working, even after 48 hours, trying to readd it, etc. I've tried just about everything I can think of to get this to work.

I'm adding it just like I would any other site, and all the other sites I try and add are working fine.. Can anyone help me?

Not sure what kind of information people need to help, its the default DNS zone file, I can post it if needed, and I have not made any changes to any configs, etc. outside the general setup..

Thanks a ton!
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

Have you checked to make sure the domain name resolves to the correct IP address? Is it using the correct name servers at the domain registrar?

Thank you.