Domain Redirect Issue with dual hosts

knici

Registered
Nov 11, 2018
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In a website setup for a client, I'm having a redirect issue involving two hosting services. The website was set up a subdirectory on the client's original site (originalsite.com/newsite) hosted by securewebz. The domain for the website is newsite.net on godaddy, and there is a redirect at the cPanel on their securewebz site. It is not working - both originalsite.com/newsite and newsite.net go to originalsite.com/newsite.

The client has multiple redirects for subdomains, subdirectories, and old urls set up on the securewebz site that are working correctly, but all are hosted at the originalsite host, securewebz. The only one that isn't working is hosted elsewhere (godaddy).

My questions: should having two hosts affect a redirect? What should I look for in godaddy's settings to ensure the redirect works properly? Or in securewebz?
 
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cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
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DataCenter Provider
HI @knici

So to break this down (let me know if I got something wrong)

- You have two domains:
originalsite.com
newsite.com

-originalsite.com is hosted by provider a

- newsite.com is hosted by provider b

From what it sounds like you're redirecting originalsite.com -> newsite.com


With this being said I have a couple of questions:

1. Is newsite.com's DNS pointed to provider b

2. Can I see the redirect in place for the domain (remove the actual domain name of course)


Thanks!