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Domain Redirect Issue with dual hosts

Discussion in 'General Discussion' started by knici, Nov 11, 2018.

  1. knici

    knici Registered

    Nov 11, 2018
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    In a website setup for a client, I'm having a redirect issue involving two hosting services. The website was set up a subdirectory on the client's original site ( hosted by securewebz. The domain for the website is on godaddy, and there is a redirect at the cPanel on their securewebz site. It is not working - both and go to

    The client has multiple redirects for subdomains, subdirectories, and old urls set up on the securewebz site that are working correctly, but all are hosted at the originalsite host, securewebz. The only one that isn't working is hosted elsewhere (godaddy).

    My questions: should having two hosts affect a redirect? What should I look for in godaddy's settings to ensure the redirect works properly? Or in securewebz?
    #1 knici, Nov 11, 2018
    Last edited by a moderator: Nov 12, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Nov 14, 2017
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    HI @knici

    So to break this down (let me know if I got something wrong)

    - You have two domains: is hosted by provider a

    - is hosted by provider b

    From what it sounds like you're redirecting ->

    With this being said I have a couple of questions:

    1. Is's DNS pointed to provider b

    2. Can I see the redirect in place for the domain (remove the actual domain name of course)

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