Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Domain Redirect Issue with dual hosts

Discussion in 'General Discussion' started by knici, Nov 11, 2018.

  1. knici

    knici Registered

    Joined:
    Nov 11, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    In a website setup for a client, I'm having a redirect issue involving two hosting services. The website was set up a subdirectory on the client's original site (originalsite.com/newsite) hosted by securewebz. The domain for the website is newsite.net on godaddy, and there is a redirect at the cPanel on their securewebz site. It is not working - both originalsite.com/newsite and newsite.net go to originalsite.com/newsite.

    The client has multiple redirects for subdomains, subdirectories, and old urls set up on the securewebz site that are working correctly, but all are hosted at the originalsite host, securewebz. The only one that isn't working is hosted elsewhere (godaddy).

    My questions: should having two hosts affect a redirect? What should I look for in godaddy's settings to ensure the redirect works properly? Or in securewebz?
     
    #1 knici, Nov 11, 2018
    Last edited by a moderator: Nov 12, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    6,141
    Likes Received:
    474
    Trophy Points:
    233
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    HI @knici

    So to break this down (let me know if I got something wrong)

    - You have two domains:
    originalsite.com
    newsite.com

    -originalsite.com is hosted by provider a

    - newsite.com is hosted by provider b

    From what it sounds like you're redirecting originalsite.com -> newsite.com


    With this being said I have a couple of questions:

    1. Is newsite.com's DNS pointed to provider b

    2. Can I see the redirect in place for the domain (remove the actual domain name of course)


    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice