Domain redirecting to /cgi-sys/defaultwebpage.cgi

Jim Evans

Member
Aug 4, 2015
6
0
51
Canada
cPanel Access Level
DataCenter Provider
Trial Installed Version: 11.50.0.29 on CentOS 6.6 VM. WHM is accessible and functioning along with cPanel.

After creating resellers and rebuilding EasyApache I get cgi-sys/defaultwebpage.cgi when trying to open any reseller domains. We are using 1:1 NAT and sometimes it picks up a wrong IP which I have to manually repair. It appears the domains are only accessible by using domain.com/~user . All domains are using external NS

We have enabled protection on the Apache mod_userdir Security Tweak so domain.com/~user are no longer accessible so still getting cgi-sys/defaultwebpage.cgi.

Tried /scripts/rebuildhttpdconf and checked all DNS zones which point to the proper external IP within the NAT as does the NS SOAs.

I have not tried to modify the virtual_host configurations as others have to mentioned as I believe this should work out of the can. Have tried all the previous posts but to no avail.

Any help would be appreciated before my trial ends.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello :)

Could you confirm that /var/cpanel/cpnat exists as a file on this system?

Thank you.
 

Jim Evans

Member
Aug 4, 2015
6
0
51
Canada
cPanel Access Level
DataCenter Provider
Hello, I have started from scratch removing all resellers and domains. Removed all cache and restarted the server. I have not created any resellers but only accounts which I find all is working now. I may have to educate myself with proper setup of reseller accounts before attempting this again.

Thanks,
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
I'm happy to see the issue is now resolved. Note that adding a reseller should not alter the NAT configuration. Let us know if the issue continues after adding new reseller accounts.

Thank you.