pachiko

Active Member
Nov 11, 2013
30
0
6
cPanel Access Level
Root Administrator
Hello,
I have one account crearted in WHM (example.com), the domaine is not resolved from external ( no ping, no nslookup)
when i ping example.com from the server where is hosted, i get :
64 bytes from hit-nxdomain.opendns.com (67.215.65.132): icmp_seq=1 ttl=55 time=38.5 ms
64 bytes from hit-nxdomain.opendns.com (67.215.65.132): icmp_seq=2 ttl=55 time=37.9 ms
64 bytes from hit-nxdomain.opendns.com (67.215.65.132): icmp_seq=3 ttl=55 time=37.5 ms

and from nslookup command from internal server:

Server: xx.xx.xx.xx
Address: xx.xx.xx.xx#53

Non-authoritative answer:
Name: example.com
Address: 67.215.65.132

waiting your replies,
Thank you.
 

24x7server

Well-Known Member
Apr 17, 2013
1,911
96
78
India
cPanel Access Level
Root Administrator
Twitter
Hello,


Please confirm you have updated the correct name server at your domain registrar end and that name server DNS zone is present on your server. Also you can check your domain DNS report through intoDNS: checks DNS and mail servers health so please check your DNS report.


Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Resolved, My registar have not pointed the domaine to our server. Thank you
I am happy to hear your issue is resolved. Thank you for updating this thread with the outcome.