Domain transfer Plesk > Cpanel: error received

[jazzed1981]

I'm transferring a domain from a Plesk server to a Cpanel server via WHM.
I made sure both servers are available to transfer via root and port 22.

In the process of trying to complete the transfer I receive this error:

Sorry, the copy failed. Unable to find the cpanel user file. Is the archive missing (cwd: /home loaded sbph/cp/sbph)?

Suggestions?

Jazzed

 

[NightStorm]

Look something like this?

Verifying tarball checksum.....Checksum Matches (Actual username is migratedaccount)!
Archive Recombine in progress (part [/home/cpmove-migratedaccount.tar.gz] 1)..... Done
Tarball copy ok!
cpmove- prefix is missing, but non prefixed directory exists.. cpmove- prefix discarded Extracting Domain....Done
Sorry, the copy failed. Unable to find the cpanel user file. Is the archive missing (cwd: /home loaded migratedaccount/cp/migratedaccount)?

I have a ticket open with cPanel, but haven't heard anything in a few days... of course, email for my ISP has been messed up, so I should probably go check in and see if maybe I just never got notified.
Keep the thought in mind though, that I don't think they have coded in support for any newer Plesk builds than 6.x

 

[jazzed1981]

Yes, that's exactly the error. And the Plesk server where those domains live is v7.5.4. Sounds like it'll have to be a manual move.

Thanks.

 

[NightStorm]

I'm updating my ticket right now. Hopefully they'll have an idea soon, as this problem was not present a few weeks ago. It only came about with the most recent CURRENT release.

 

[NightStorm]

I've updated my ticket, and approved a request to use my Plesk server for development of a decent set of Plesk -> cPanel migration tools. Hopefully we'll see something good soon.
The sooner I can get off of the Plesk cra... erm, software, the happier I'll be.
Apparently their delay was the lack of access to a Plesk 8.x control panel to work with.