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Domain transfer Plesk > Cpanel: error received

Discussion in 'General Discussion' started by jazzed1981, Sep 14, 2006.

  1. jazzed1981

    jazzed1981 Registered

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    I'm transferring a domain from a Plesk server to a Cpanel server via WHM.
    I made sure both servers are available to transfer via root and port 22.

    In the process of trying to complete the transfer I receive this error:

    Sorry, the copy failed. Unable to find the cpanel user file. Is the archive missing (cwd: /home loaded sbph/cp/sbph)?

    Suggestions?

    Jazzed
     
  2. NightStorm

    NightStorm Well-Known Member

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    Look something like this?
    I have a ticket open with cPanel, but haven't heard anything in a few days... of course, email for my ISP has been messed up, so I should probably go check in and see if maybe I just never got notified.
    Keep the thought in mind though, that I don't think they have coded in support for any newer Plesk builds than 6.x
     
  3. jazzed1981

    jazzed1981 Registered

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    Yes, that's exactly the error. And the Plesk server where those domains live is v7.5.4. Sounds like it'll have to be a manual move.

    Thanks.
     
  4. NightStorm

    NightStorm Well-Known Member

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    I'm updating my ticket right now. Hopefully they'll have an idea soon, as this problem was not present a few weeks ago. It only came about with the most recent CURRENT release.
     
  5. NightStorm

    NightStorm Well-Known Member

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    I've updated my ticket, and approved a request to use my Plesk server for development of a decent set of Plesk -> cPanel migration tools. Hopefully we'll see something good soon.
    The sooner I can get off of the Plesk cra... erm, software, the happier I'll be.
    Apparently their delay was the lack of access to a Plesk 8.x control panel to work with.
     
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