Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Domain transfer Plesk > Cpanel: error received

Discussion in 'General Discussion' started by jazzed1981, Sep 14, 2006.

  1. jazzed1981

    jazzed1981 Registered

    Joined:
    Sep 14, 2006
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    151
    I'm transferring a domain from a Plesk server to a Cpanel server via WHM.
    I made sure both servers are available to transfer via root and port 22.

    In the process of trying to complete the transfer I receive this error:

    Sorry, the copy failed. Unable to find the cpanel user file. Is the archive missing (cwd: /home loaded sbph/cp/sbph)?

    Suggestions?

    Jazzed
     
  2. NightStorm

    NightStorm Well-Known Member

    Joined:
    Jul 28, 2003
    Messages:
    286
    Likes Received:
    4
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Twitter:
    Look something like this?
    I have a ticket open with cPanel, but haven't heard anything in a few days... of course, email for my ISP has been messed up, so I should probably go check in and see if maybe I just never got notified.
    Keep the thought in mind though, that I don't think they have coded in support for any newer Plesk builds than 6.x
     
  3. jazzed1981

    jazzed1981 Registered

    Joined:
    Sep 14, 2006
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    151
    Yes, that's exactly the error. And the Plesk server where those domains live is v7.5.4. Sounds like it'll have to be a manual move.

    Thanks.
     
  4. NightStorm

    NightStorm Well-Known Member

    Joined:
    Jul 28, 2003
    Messages:
    286
    Likes Received:
    4
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Twitter:
    I'm updating my ticket right now. Hopefully they'll have an idea soon, as this problem was not present a few weeks ago. It only came about with the most recent CURRENT release.
     
  5. NightStorm

    NightStorm Well-Known Member

    Joined:
    Jul 28, 2003
    Messages:
    286
    Likes Received:
    4
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Twitter:
    I've updated my ticket, and approved a request to use my Plesk server for development of a decent set of Plesk -> cPanel migration tools. Hopefully we'll see something good soon.
    The sooner I can get off of the Plesk cra... erm, software, the happier I'll be.
    Apparently their delay was the lack of access to a Plesk 8.x control panel to work with.
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice