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domain troubles

Discussion in 'General Discussion' started by deeanglo, Dec 1, 2004.

  1. deeanglo

    deeanglo Registered

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    Hey can any one help me?

    A client of mine has a subdomain they are trying to get rid of, they get this message when they try to delete it:.

    SubDomain Removal
    Sorry, the subdomain ptarmigan cannot be removed because it is linked to the addon domain ericatures.com. You must first remove the addon domain.

    so we try to get rid or ericatures.com then we get this message


    Syncing Ftp Databases....Done Sorry, you do not control the domain ericatures.com! Sorry, the subdomain ptarmigan cannot be removed because it is linked to the addon domain ericatures.com. You must first remove the addon domain.

    ericatures is pointed at the server and it's her domain what should we do? :confused:
     
  2. icanectc

    icanectc Well-Known Member

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    Try removing the addon domain from within your WHM not from within the clients cPanel.
     
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