Status
Not open for further replies.

bizzy

Active Member
Nov 30, 2006
25
0
151
I have created some domain zones in WHM. None of the stuff (apart from the DNS) is hosted on our servers. Ownership defaulted to the first reseller but they do not appear to be listable to that user.

I now need to re-arrange ownership of domains so someone other than the reseller can administer them.

The problem is - that while I can edit these zones - i can't see a list anywhere or any means to change the owner. They are 'lost in space' while still functioning. I could delete/recreate zones but there must be a better way of administering domains that require only DNS.

Please help.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,216
12
313
Houston, TX
cPanel Access Level
Root Administrator
I have created some domain zones in WHM. None of the stuff (apart from the DNS) is hosted on our servers. Ownership defaulted to the first reseller but they do not appear to be listable to that user.

I now need to re-arrange ownership of domains so someone other than the reseller can administer them.

The problem is - that while I can edit these zones - i can't see a list anywhere or any means to change the owner. They are 'lost in space' while still functioning. I could delete/recreate zones but there must be a better way of administering domains that require only DNS.

Please help.
Please let our technical analysts assist you with this so we can figure out what caused this situation and resolve it: http://tickets.cPanel.net/submit
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,608
77
308
cPanel Access Level
Root Administrator
I have created some domain zones in WHM. None of the stuff (apart from the DNS) is hosted on our servers. Ownership defaulted to the first reseller but they do not appear to be listable to that user.

I now need to re-arrange ownership of domains so someone other than the reseller can administer them.

The problem is - that while I can edit these zones - i can't see a list anywhere or any means to change the owner. They are 'lost in space' while still functioning. I could delete/recreate zones but there must be a better way of administering domains that require only DNS.

Please help.
Please ensure your cPanel install is the latest version as reported at Downloads - cPanel Inc. What you are describing is reminiscent of a bug in earlier versions of cPanel 11.24
 
Status
Not open for further replies.