Domain Zone Ownership

bizzy · Aug 7, 2009

I have created some domain zones in WHM. None of the stuff (apart from the DNS) is hosted on our servers. Ownership defaulted to the first reseller but they do not appear to be listable to that user.

I now need to re-arrange ownership of domains so someone other than the reseller can administer them.

The problem is - that while I can edit these zones - i can't see a list anywhere or any means to change the owner. They are 'lost in space' while still functioning. I could delete/recreate zones but there must be a better way of administering domains that require only DNS.

Please help.

cPanelDavidG · Aug 7, 2009

bizzy said: ↑

I have created some domain zones in WHM. None of the stuff (apart from the DNS) is hosted on our servers. Ownership defaulted to the first reseller but they do not appear to be listable to that user.

I now need to re-arrange ownership of domains so someone other than the reseller can administer them.

The problem is - that while I can edit these zones - i can't see a list anywhere or any means to change the owner. They are 'lost in space' while still functioning. I could delete/recreate zones but there must be a better way of administering domains that require only DNS.

Please help.
Click to expand...

Please let our technical analysts assist you with this so we can figure out what caused this situation and resolve it: http://tickets.cPanel.net/submit

cPanelKenneth · Aug 10, 2009

bizzy said: ↑

I have created some domain zones in WHM. None of the stuff (apart from the DNS) is hosted on our servers. Ownership defaulted to the first reseller but they do not appear to be listable to that user.

I now need to re-arrange ownership of domains so someone other than the reseller can administer them.

The problem is - that while I can edit these zones - i can't see a list anywhere or any means to change the owner. They are 'lost in space' while still functioning. I could delete/recreate zones but there must be a better way of administering domains that require only DNS.

Please help.
Click to expand...

Please ensure your cPanel install is the latest version as reported at Downloads - cPanel Inc. What you are describing is reminiscent of a bug in earlier versions of cPanel 11.24

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Domain Zone Ownership

bizzy Member

cPanelDavidG Technical Product Specialist

cPanelKenneth cPanel Development
Staff Member

In Progress [CPANEL-23771] Modifying a users main domain removes ftp A record from the DNS Zone

SOLVED [CPANEL-20864] Addon domain DNS Zone not removed

New Subdomain does not appear in Zone Transfer

New Thread How to define nginx code for per Domain?

New Thread Link to file with addondomain URL?

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The Community Forums

Interact with an entire community of cPanel & WHM users!

Domain Zone Ownership

bizzy Member

cPanelDavidG Technical Product Specialist

cPanelKenneth cPanel Development Staff Member

In Progress [CPANEL-23771] Modifying a users main domain removes ftp A record from the DNS Zone

SOLVED [CPANEL-20864] Addon domain DNS Zone not removed

New Subdomain does not appear in Zone Transfer

New Thread How to define nginx code for per Domain?

New Thread Link to file with addondomain URL?

Share This Page

cPanelKenneth cPanel Development
Staff Member