Dont let me delete forwarders in cpanel

[camposomar]

hello all,

i have a issue wierd, i try delete mail forwarder in cpanel...i try delete and as if it had been properly removed.. but the forwarder again appear,... not show error.. i try change between skin x and x3 and same error... try upcp --force and dont fix.. only can delete if delete on /etc/valiases but need delete with cpanel :S

ty

 

[Infopro]

Just for fun, have you tried another browser to be sure its not some sort of cache issue?

 

[camposomar]

Just for fun, have you tried another browser to be sure its not some sort of cache issue?

yes bro, but not let delete, i try with IE, Firefox and chrome.. same result...

 

[eth00]

Weird, you run a recent'ish version of cpanel? A upcp --force never hurt anything....


The other suggestion would be check the cPanel log and see what it says, you may find something useful there.

 

[camposomar]

Weird, you run a recent'ish version of cpanel? A upcp --force never hurt anything....


The other suggestion would be check the cPanel log and see what it says, you may find something useful there.

i have the last version of cpanel, and yeah , i view logs but don't return error. That is the most wierd ,,, seems and show message of forwarder deleted... but not, appear again..

 

[camposomar]

Fixed

problems with permissions on:

/usr/local/cpanel/base/frontend/x3/mail/fwds.html

correct permissions and works!

 

[cyberview]

so? give how...

how did you fix?

 

[JaredR.]

Permissions

camposomar did not say exactly what the incorrect permissions were, but here are the permissions and ownerships that should be set on the files in the /usr/local/cpanel/base/frontend/x3/mail/ directory:

# ls -alh /usr/local/cpanel/base/frontend/x3mail
total 244K
drwxr-xr-x  8 root root 4.0K Jun  1 22:00 ./
drwxr-xr-x  8 root root 4.0K Aug 12  2008 ../
lrwxrwxrwx  1 root root   14 Dec 17  2008 autodir -> ../x3/autodir//
drwxr-xr-x 15 root root  12K Jun  1 22:00 branding/
-rw-r--r--  1 root root  464 Jun  5  2007 branding.conf
lrwxrwxrwx  1 root root   18 May 30  2008 charset.html -> ../x3/charset.html
drwxr-xr-x  2 root root 4.0K Dec 16  2009 contact/
-rw-r--r--  1 root root  322 Jun  5  2007 cpanelplugins.conf
-rw-r--r--  1 root root  69K Jun  1 22:00 .cpanelsync
-rw-r--r--  1 root root  26K Jun  1 22:00 .cpanelsync.md5s
-rw-r--r--  1 root root 1.9K Jun  1 22:00 .cpanelsync.new
lrwxrwxrwx  1 root root    9 May 30  2008 css -> ../x3/css/
lrwxrwxrwx  1 root root   15 Dec 16  2009 css2-min -> ../x3/css2-min//
lrwxrwxrwx  1 root root   16 May 30  2008 dynamicui -> ../x3/dynamicui//
-rw-r--r--  1 root root  12K Aug 25 21:53 dynamicui.conf
lrwxrwxrwx  1 root root   15 May 30  2008 expander -> ../x3/expander//
lrwxrwxrwx  1 root root   28 Dec 16  2009 extended_statsbar.html -> ../x3/extended_statsbar.html
lrwxrwxrwx  1 root root   33 Dec 16  2009 extended_stats_disable.html -> ../x3/extended_stats_disable.html
lrwxrwxrwx  1 root root   32 Dec 16  2009 extended_stats_enable.html -> ../x3/extended_stats_enable.html
lrwxrwxrwx  1 root root   38 Oct  9  2009 fantastico -> /usr/local/cpanel/3rdparty/fantastico//
drwxr-xr-x  2 root root 4.0K Feb 17  2010 getstarted/
lrwxrwxrwx  1 root root   10 Dec 17  2008 help -> ../x3/help/
lrwxrwxrwx  1 root root   23 May 30  2008 hidegraphics.html -> ../x3/hidegraphics.html
lrwxrwxrwx  1 root root   20 May 30  2008 hideicons.html -> ../x3/hideicons.html
lrwxrwxrwx  1 root root   13 May 30  2008 images -> ../x3/images//
-rw-r--r--  1 root root   75 Dec 17  2008 index.html
lrwxrwxrwx  1 root root    8 May 30  2008 js -> ../x3/js/
lrwxrwxrwx  1 root root   13 Dec 16  2009 js2-min -> ../x3/js2-min/
drwxr-xr-x  2 root root 4.0K May 30  2008 lang/
drwxr-xr-x  2 root root 4.0K Dec 22  2009 langcss/
lrwxrwxrwx  1 root root   17 May 30  2008 logout.html -> ../x3/logout.html
lrwxrwxrwx  1 root root   10 Dec 17  2008 mail -> ../x3/mail/
lrwxrwxrwx  1 root root   15 May 30  2008 mainicons -> ../x/mainicons//
lrwxrwxrwx  1 root root   15 May 30  2008 nvget.xml -> ../x3/nvget.xml
lrwxrwxrwx  1 root root   18 May 30  2008 nvsetall.xml -> ../x3/nvsetall.xml
lrwxrwxrwx  1 root root   15 May 30  2008 nvset.xml -> ../x3/nvset.xml
lrwxrwxrwx  1 root root   13 May 30  2008 passbar -> ../x3/passbar/
lrwxrwxrwx  1 root root   13 May 30  2008 passwd -> ../x3/passwd//
-rw-r--r--  1 root root  60K Jun  5  2007 preview.jpg
lrwxrwxrwx  1 root root   16 May 30  2008 resellers -> ../x3/resellers//
lrwxrwxrwx  1 root root   14 May 30  2008 security -> ../x3/security/
lrwxrwxrwx  1 root root   14 May 30  2008 setlang -> ../x3/setlang//
drwxr-xr-x  2 root root 4.0K May 30  2008 shortcuts/
lrwxrwxrwx  1 root root   23 May 30  2008 showgraphics.html -> ../x3/showgraphics.html
lrwxrwxrwx  1 root root   20 May 30  2008 showicons.html -> ../x3/showicons.html
lrwxrwxrwx  1 root root   17 May 30  2008 status.html -> ../x3/status.html
lrwxrwxrwx  1 root root   21 May 30  2008 stdbheader.html -> ../x3/stdbheader.html
lrwxrwxrwx  1 root root   12 May 30  2008 style -> ../x3/style//
lrwxrwxrwx  1 root root   24 Dec 17  2008 switchaccount.html -> ../x3/switchaccount.html
lrwxrwxrwx  1 root root   22 Dec 17  2008 switchtheme.html -> ../x3/switchtheme.html
lrwxrwxrwx  1 root root   21 Dec 16  2009 trademarks.html -> ../x3/trademarks.html
lrwxrwxrwx  1 root root   19 May 30  2008 tutorial.html -> ../x3/tutorial.html
-rw-r--r--  1 root root  880 Dec 17  2008 update_branding.pl
lrwxrwxrwx  1 root root   33 Dec 16  2009 video_tutorial_include.html -> ../x3/video_tutorial_include.html
lrwxrwxrwx  1 root root   23 May 30  2008 webmaillogin.html -> ../x3/webmaillogin.html
-rw-r--r--  1 root root   20 Jun  5  2007 Xver
lrwxrwxrwx  1 root root    9 May 30  2008 yui -> ../x3/yui/

camposomar did say that the problem was caused by incorrect permissions on /usr/local/cpanel/base/frontend/x3/mail/fwds.html, so hopefully the directory listing from a known-working server may be helpful.