Dovecot Auto Expunge Trash errors.

bloatedstoat

Well-Known Member
Jun 14, 2012
175
23
68
Victoria, Australia
cPanel Access Level
Root Administrator
Hello,

The following account does NOT exist, the email address was deleted via the control panel, after deletion these errors now appear in the midnight log watch.

Code:
[dovecot_maintenance] Setting I/O priority to reduce system load: none: prio 0
Expiring trash for “[email protected]” in the “INBOX.Trash” mailbox …The “/usr/bin/doveadm” command (process 93310) reported error number 67 when it ended.: doveadm([email protected]): Error: User doesn't exist
The “/usr/bin/doveadm” command (process 93313) reported error number 67 when it ended.: doveadm([email protected]): Error: User doesn't exist
In the following we are seeing errors for some accounts where the accounts DO exist:
Code:
[email protected] does not exist. Removing stale entries.
Are these messages merely informative or issues that can be addressed?

System is:
CLOUDLINUX 6.8 x86_64 xenpv
WHM 58.0 (build 23)
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello,

Could you verify if a mail directory for the deleted email account still exists? The path to look for is:

Code:
/home/$cpanel-username/mail/$domain.com/$email-username/
The existence of such a directory can result in "User doesn't exist" error messages if no corresponding email account exists on the system. Manually removing the offending directory should fix the problem.

Thank you.
 

bloatedstoat

Well-Known Member
Jun 14, 2012
175
23
68
Victoria, Australia
cPanel Access Level
Root Administrator
Hello,

Could you verify if a mail directory for the deleted email account still exists? The path to look for is:

Code:
/home/$cpanel-username/mail/$domain.com/$email-username/
The existence of such a directory can result in "User doesn't exist" error messages if no corresponding email account exists on the system. Manually removing the offending directory should fix the problem.

Thank you.
Since the latest cpanel update via upcp I am no longer receiving the errors.

Thanks.
 
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