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Dovecot Auto Expunge Trash errors.

Discussion in 'E-mail Discussions' started by bloatedstoat, Aug 23, 2016.

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  1. bloatedstoat

    bloatedstoat Well-Known Member

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    Hello,

    The following account does NOT exist, the email address was deleted via the control panel, after deletion these errors now appear in the midnight log watch.

    Code:
    [dovecot_maintenance] Setting I/O priority to reduce system load: none: prio 0
Expiring trash for “user@domain.com” in the “INBOX.Trash” mailbox …The “/usr/bin/doveadm” command (process 93310) reported error number 67 when it ended.: doveadm(user@domain.com): Error: User doesn't exist
The “/usr/bin/doveadm” command (process 93313) reported error number 67 when it ended.: doveadm(user@domain.com): Error: User doesn't exist
    In the following we are seeing errors for some accounts where the accounts DO exist:
    Code:
    user@anotherdomain.com.au does not exist. Removing stale entries.
    Are these messages merely informative or issues that can be addressed?

    System is:
    CLOUDLINUX 6.8 x86_64 xenpv
    WHM 58.0 (build 23)
     
    #1 bloatedstoat, Aug 23, 2016
    Last edited by a moderator: Aug 23, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you verify if a mail directory for the deleted email account still exists? The path to look for is:

    Code:
    /home/$cpanel-username/mail/$domain.com/$email-username/
    The existence of such a directory can result in "User doesn't exist" error messages if no corresponding email account exists on the system. Manually removing the offending directory should fix the problem.

    Thank you.
     
    #2 cPanelMichael, Aug 25, 2016
  3. bloatedstoat

    bloatedstoat Well-Known Member

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    Since the latest cpanel update via upcp I am no longer receiving the errors.

    Thanks.
     
    #3 bloatedstoat, Aug 28, 2016
    cPanelMichael likes this.
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