The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Dovecot Auto Expunge Trash errors.

Discussion in 'E-mail Discussions' started by bloatedstoat, Aug 23, 2016.

Tags:
  1. bloatedstoat

    bloatedstoat Well-Known Member

    Joined:
    Jun 14, 2012
    Messages:
    78
    Likes Received:
    6
    Trophy Points:
    8
    Location:
    Victoria, Australia
    cPanel Access Level:
    Root Administrator
    Hello,

    The following account does NOT exist, the email address was deleted via the control panel, after deletion these errors now appear in the midnight log watch.

    Code:
    [dovecot_maintenance] Setting I/O priority to reduce system load: none: prio 0
    Expiring trash for “user@domain.com” in the “INBOX.Trash” mailbox …The “/usr/bin/doveadm” command (process 93310) reported error number 67 when it ended.: doveadm(user@domain.com): Error: User doesn't exist
    The “/usr/bin/doveadm” command (process 93313) reported error number 67 when it ended.: doveadm(user@domain.com): Error: User doesn't exist
    In the following we are seeing errors for some accounts where the accounts DO exist:
    Code:
    user@anotherdomain.com.au does not exist. Removing stale entries.
    Are these messages merely informative or issues that can be addressed?

    System is:
    CLOUDLINUX 6.8 x86_64 xenpv
    WHM 58.0 (build 23)
     
    #1 bloatedstoat, Aug 23, 2016
    Last edited by a moderator: Aug 23, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    654
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you verify if a mail directory for the deleted email account still exists? The path to look for is:

    Code:
    /home/$cpanel-username/mail/$domain.com/$email-username/
    The existence of such a directory can result in "User doesn't exist" error messages if no corresponding email account exists on the system. Manually removing the offending directory should fix the problem.

    Thank you.
     
  3. bloatedstoat

    bloatedstoat Well-Known Member

    Joined:
    Jun 14, 2012
    Messages:
    78
    Likes Received:
    6
    Trophy Points:
    8
    Location:
    Victoria, Australia
    cPanel Access Level:
    Root Administrator
    Since the latest cpanel update via upcp I am no longer receiving the errors.

    Thanks.
     
    cPanelMichael likes this.
Loading...

Share This Page