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SOLVED dovecot errors

Discussion in 'E-mail Discussion' started by upsforum, Apr 10, 2018.

  1. upsforum

    upsforum Well-Known Member

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    I get these errors from maillog for a specific email account:

    Apr 10 18:43:19 ssd2 dovecot: imap(email@domainaccount): Error: file_create_locked(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: open(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: Is a directory
    Apr 10 18:43:19 ssd2 dovecot: imap(email@domainaccount): Error: file_create_locked(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: open(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: Is a directory
    Apr 10 18:43:19 ssd2 dovecot: imap(email@domainaccount): Error: file_create_locked(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: open(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: Is a directory
    Apr 10 18:43:19 ssd2 dovecot: imap(email@domainaccount): Error: file_create_locked(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: open(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: Is a directory
    Apr 10 18:43:19 ssd2 dovecot: imap(email@domainaccount): Error: file_create_locked(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: open(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: Is a directory
    Apr 10 18:43:19 ssd2 dovecot: imap(email@domainaccount): Error: file_create_locked(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: open(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: Is a directory
    Apr 10 18:43:19 ssd2 dovecot: imap(email@domainaccount): Error: file_create_locked(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: open(/home/username/mail/domainaccount/emailname/.vsize.lock) failed: Is a directory
     
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  2. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hi @upsforum

    This issue is related to an internal case which is fixed in v70 of cPanel. CPANEL-17935 and CPANEL-17928 were created to address the issue where dovecot's .vsize and .vlock files were being modified to folders causing the accounts to be unable to deliver mail. The solution for this was found in CPANEL-17935.

    cPanel v70 is still in RELEASE and not yet in CURRENT though it is planned for this month. If you don't want to update or in the meantime, you can move those files aside by performing the following action:

    Code:
    mv /home/username/mail/domainaccount/emailname/.vsize.lock /home/username/mail/domainaccount/emailname/.vsize.lock.bk
    Once this is complete you should stop receiving the errors as well as begin being able to send mail once more.

    Thank you,
     
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  3. upsforum

    upsforum Well-Known Member

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    ok, very thanks
     
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  4. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hello,

    You're most welcome can you confirm that the issue is now resolved?


    Thank you,
     
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  5. upsforum

    upsforum Well-Known Member

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    I confirm now work fine
     
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  6. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hi @upsforum I'm really happy to hear that, I'll go ahead and mark this as resolved in that case.
     
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  7. Stefaans

    Stefaans Well-Known Member

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    We had the same error for one of our hosted mailboxes. Moving the .vsize.lock directory out of the way seems to have solved the problem. Thank you @cPanelLauren!
     
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  8. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hi @Stefaans,

    I'm really happy to hear that the resolution in this thread helped you as well! Thank you for letting us know!
     
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