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dovecot is not running

Discussion in 'E-mail Discussions' started by sniperscope, May 23, 2011.

  1. sniperscope

    sniperscope Well-Known Member

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    Hi
    Yesterday i got mail from server and it says:

    imap failed @ Mon May 23 05:21:19 2011. A restart was attempted automagically.
    Service Check Method: [check command]

    Cmd Service Check Raw Output: dovecot is not running


    And today i figured out that my smtp is not working. pop server is fine i am able to receive mail but cannot send.
    When test account over outlook 2007 it says: outlook can not connect your smtp server.

    Any suggestion will consider highly appreciation.
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

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    Can you try to send via webmail for the same email client to see if that returns a different error message? Preferably Roundcube email client to test for sending. After you try to send using Roundcube, then check the roundcube error log:

    Code:
    tail -f /var/cpanel/roundcube/log/errors
    Also, please check if exim and dovecot are running:

    Code:
    ps aux | grep exim
    ps aux | grep dovecot
     
  3. PaoloCatalan

    PaoloCatalan Registered

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    I got the same email. I can access my webmail to send test email. Any suggestions?
     
  4. ruzbehraja

    ruzbehraja Well-Known Member

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    What is the output of the following commands?
     
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