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Dovecot quota checking treats soft limits as hard limits, ignoring grace period

Discussion in 'E-mail Discussion' started by garconcn, Sep 28, 2016.

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  1. garconcn

    garconcn Well-Known Member

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    Just let you know that the CPANEL-8468 in 58.0.30 did not fix the issue with quotas. I reported the issue again on Sept 23 and got a new case number CPANEL-8907.
     
    #1 garconcn, Sep 28, 2016
    Last edited by a moderator: Sep 28, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    I've moved this post to it's own thread, as internal case CPANEL-8907 is open to address a separate issue. In this case, the reported issue revolves around Dovecot considering an account to be over quota and preventing mail delivery to accounts which have:
    1. Exceeded a soft quota limit (either block or inode)
    2. Not exceeded the grace period
    3. Not exceeded the hard quota limit
    I'll update this thread with more information on the status of this case as it becomes available.

    Thank you.
     
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