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download copy of backup database

Discussion in 'Database Discussions' started by khalled, Jun 25, 2013.

  1. khalled

    khalled Active Member

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    I can easily and succeed in create database backup through phpMyAdmin in cPnale but when move to cPnale Backups section to Download a MySQL Database Backup which i crate , i not succeed in downloading it and only small .sql.gz file with 20 byte downloaded

    how can i solve this problem , although that not happen with me before and i succeeded many time in download database backup
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Silly question if you don't mind. Did you unpack the compressed archive after downloading it to check size, and the contents of the .SQL file itself?

    I'm not able to duplicate the issue on this end.
     
  3. khalled

    khalled Active Member

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    no the downloaded file is corrupted and the size of compressed archive 20 byte
     
  4. rsilviu

    rsilviu Member

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    Same problem here. The error in the log file /usr/local/cpanel/logs/error_log:

    [2013-06-25 08:13:09 -0500] warn [cpwrap] cpwrap is deprecated, please use Cpanel::Wrap instead, caller info: [pid]=[5678]

    [exe]=[/usr/local/cpanel/cpanel] [cmdline]=[/
    usr/local/cpanel/cpanel ./frontend/x3/backup/index.html] cwd=[/usr/local/cpanel/base] at bin/cpwrap line 65
    [2013-06-25 08:13:12 -0500] warn [cpwrap] cpwrap is deprecated, please use Cpanel::Wrap instead, caller info: [pid]=[5328] [exe]=[]

    [cmdline]=[cpaneld - serving x.x.x.x
    --llu=1372137798 --listen=3,4,5,6,7,8,9] cwd=[/] at bin/cpwrap line 65
    Out of memory!
    cpwrapd request failed: No data returned from cpwrapd call: namespace=[Cpanel] module=[cpmysql] function=[SQLBACKUP] at bin/cpwrap line 132.
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Is this cPanel a default cPanel setup, in that you're not using any sort of addon like RVskin for example?


    What tier of cPanel is your server on?
     
  6. rsilviu

    rsilviu Member

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    WHM VPS Optimized is installed with default options, no RVskin installed.
    WHM 11.38.0 (build 18)
    With your current Update Settings, you will be upgrading to the latest release build.

    The backups is working well for small databases. The database dump to be backed up is about 200 MB uncompressed. It was working well before the last cpanel update.
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Hi rsilviu,

    From your WHM, top right corner is a small icon that looks like a life preserver. Please click that and then select Contact cPanel. Open a ticket about this and lets have cPanel Technical Support take a closer look for you.

    Thanks!
     
  8. rsilviu

    rsilviu Member

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    This was solved in the CURRENT tier.
    Thank you!
     
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