Downloadable or Importable cPanel Tutorials ?

[pmarek]

Hi folks.

I'm looking for, preferably, an importable set of cPanel tutorials for WHMCS. I want to add them to the knowledgebase by importing them in to the database.

Has anyone seen such a thing ?

 

[cPanelDavidG]

Hi folks.

I'm looking for, preferably, an importable set of cPanel tutorials for WHMCS. I want to add them to the knowledgebase by importing them in to the database.

Has anyone seen such a thing ?

You should set your users to use the x3 theme so all the tutorials and help are built right into the interface. This way your users don't need to go to your billing software to get help for cPanel.

 

[pmarek]

We do have our default interface set to x3. The hurdle we are trying to overcome is that some use the x3 help and others want to search our KB. We've recently recovered from downtime which took out our entire site and KB. So, we're thinking of adding this to the new KB since, in the past, users wanted both methods.

 

[cPanelDavidG]

We do have our default interface set to x3. The hurdle we are trying to overcome is that some use the x3 help and others want to search our KB. We've recently recovered from downtime which took out our entire site and KB. So, we're thinking of adding this to the new KB since, in the past, users wanted both methods.

Please submit a sales ticket so we can discuss this matter further in private.