The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Downloadable or Importable cPanel Tutorials ?

Discussion in 'General Discussion' started by pmarek, Jul 2, 2008.

  1. pmarek

    pmarek Registered

    Joined:
    Jul 2, 2008
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Hi folks.

    I'm looking for, preferably, an importable set of cPanel tutorials for WHMCS. I want to add them to the knowledgebase by importing them in to the database.

    Has anyone seen such a thing ?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    You should set your users to use the x3 theme so all the tutorials and help are built right into the interface. This way your users don't need to go to your billing software to get help for cPanel.
     
  3. pmarek

    pmarek Registered

    Joined:
    Jul 2, 2008
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    We do have our default interface set to x3. The hurdle we are trying to overcome is that some use the x3 help and others want to search our KB. We've recently recovered from downtime which took out our entire site and KB. So, we're thinking of adding this to the new KB since, in the past, users wanted both methods.
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    Please submit a sales ticket so we can discuss this matter further in private.
     

Share This Page