Downloading a database backup results in a 20 byte file

[higherlogic]

This just started happening with the 11.38 release. When users download a backup of a single database, the final size is always 20 bytes and you're left with an empty dump (0 bytes).

It seems to be limited to large databases (75-100+ MB maybe), because smaller databases download just fine.

Should we be using something else to generate the backup links, or is this still the preferred program (getsqlbackup):

https://example.com:2083/cpsessXXXXXXXXXX/getsqlbackup/cpuser_dbname.sql.gz

 

[higherlogic]

Nevermind, I see there's a case file. When I was searching I was looking for "20 kb" instead of "20 bytes".

https://forums.cpanel.net/f354/case-70485-unable-backup-my-mysql-database-351401.html

When is this going to be pushed? Can you at least post a patch?

I have to say, 11.38 has been a FPITA. It really feels like it needed to be tested a lot more.

And don't even get me started on the poorly implemented security tokens...

 

[cPanelMichael]

Hello

Case 70485 is included with cPanel version 11.38.1.3. There is currently no specific time frame for when version 11.38.1 will be pushed to the "STABLE" tier, but it is the only remaining tier that is still at 11.38.0.

Thank you.