Downloading a database backup results in a 20 byte file

higherlogic

Member
Mar 5, 2009
14
0
51
This just started happening with the 11.38 release. When users download a backup of a single database, the final size is always 20 bytes and you're left with an empty dump (0 bytes).

It seems to be limited to large databases (75-100+ MB maybe), because smaller databases download just fine.

Should we be using something else to generate the backup links, or is this still the preferred program (getsqlbackup):

Code:
https://example.com:2083/cpsessXXXXXXXXXX/getsqlbackup/cpuser_dbname.sql.gz
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

Case 70485 is included with cPanel version 11.38.1.3. There is currently no specific time frame for when version 11.38.1 will be pushed to the "STABLE" tier, but it is the only remaining tier that is still at 11.38.0.

Thank you.