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Downloading backup does not become complete

Discussion in 'Data Protection' started by Mehrpou, Dec 11, 2007.

  1. Mehrpou

    Mehrpou Registered

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    Hello

    I have got a full backup from my web site. My web site server has changed and I want to download the backup from the old cPanel and upload it to the new server. I have tried several times for downloading the backup but the download becomes completed never. My site has been removed from the Internet about a month. Please help me.

    Thanks
     
    #1 Mehrpou, Dec 11, 2007
    Last edited: Dec 11, 2007
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    What precisely do you mean by "download becomes completed never"? Is your internet connection too slow to complete the download? Do you have so much data on the account that it's difficult to move the account since the download takes so long?

    Note that downloading a full server backup will not display a percentage progress in most web browsers. You simply need to wait for it to complete downloading.
     
  3. Mehrpou

    Mehrpou Registered

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    Thank you for your response. Total size of backup is 14.3 MB. I use dial-up connection but with using ADSL existed problem so. For example, with dial-up instead of downloading complete backup, download ends after only 1٫57 MB from total. With ADSL more amount downloaded but it did not become complete, for example one time ended after it reached to about 13 MB.
    I can see downloading the backup like other downloads in the browser. For example in the Firefox: Tools > Downloads. It seems that downloading a zipped file has been done but really it has not been completed.
     
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