The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Downloading branding?

Discussion in 'User Experience' started by velda, Aug 14, 2007.

  1. velda

    velda Well-Known Member

    Joined:
    Aug 24, 2005
    Messages:
    54
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Utah
    Hi guys

    I've uploaded all my branding logos and added just a little html. Then I download my modified package to distribute it to other servers, but the x3.cpbranding file, when I open it, is simply part of the html page for an internal server error.

    I've looked for fixes, but no dice. Can anyone point me in the right direction?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    If you performed some custom branding in the cPanel interface for the cPanel interface itself (not a website you created) and it isn't transferring well to other servers, if you have root access I would recommend submitting a support request so our support team can analyze what is (or isn't) happening and help resolve that issue.
     
  3. velda

    velda Well-Known Member

    Joined:
    Aug 24, 2005
    Messages:
    54
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Utah
    Thank you David

    I'll try on another server first and see whether I have any better luck. If not, I'll let you know via ticket.
     
  4. SonServers

    SonServers Well-Known Member

    Joined:
    Oct 24, 2001
    Messages:
    94
    Likes Received:
    0
    Trophy Points:
    6
    Hello, did you get a fix for this? I'm experiencing the same problem.

    - In WHM, I go to Cpanel "Branding"
    - Click on "X3 [edit live]"
    - Make changes to a theme
    - Go to "Download/Delete Branding"
    - Click on "Download Yours"
    - And save it to disk.

    When I look at the downloaded file, it is only:

    Code:
    HTTP/1.1 500 Internal Error
    Server: cpsrvd/11.2.2
    Content-type: text/html
    
    <HTML><HEAD>
    <TITLE>500 1</TITLE>
          </HEAD><BODY>
          <H1>1</H1>
          <pre>
          Could not find  branding: No such file or directory
          </pre><hr>
          <address>cpsrvd/11.2.2 Server at ##.##.##.##</address>
          </BODY></HTML>
    Any Ideas?

    Thanks
     
  5. velda

    velda Well-Known Member

    Joined:
    Aug 24, 2005
    Messages:
    54
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Utah
    I don't think I got a reply yet on this one. :-(
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    What was the ticket ID number?
     
  7. velda

    velda Well-Known Member

    Joined:
    Aug 24, 2005
    Messages:
    54
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Utah
    I can't remember. I'm going to resubmit it though if that's alright.
     
  8. velda

    velda Well-Known Member

    Joined:
    Aug 24, 2005
    Messages:
    54
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Utah
    I know what happened - the whole thing went to another admin. I'll have to see if I can get his info to log in again.
     
  9. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,447
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
  10. velda

    velda Well-Known Member

    Joined:
    Aug 24, 2005
    Messages:
    54
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Utah
    Thank you :)
     
Loading...

Share This Page