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Downloading branding?

Discussion in 'User Experience' started by velda, Aug 14, 2007.

  1. velda

    velda Well-Known Member

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    Hi guys

    I've uploaded all my branding logos and added just a little html. Then I download my modified package to distribute it to other servers, but the x3.cpbranding file, when I open it, is simply part of the html page for an internal server error.

    I've looked for fixes, but no dice. Can anyone point me in the right direction?
     
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  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    If you performed some custom branding in the cPanel interface for the cPanel interface itself (not a website you created) and it isn't transferring well to other servers, if you have root access I would recommend submitting a support request so our support team can analyze what is (or isn't) happening and help resolve that issue.
     
  3. velda

    velda Well-Known Member

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    Thank you David

    I'll try on another server first and see whether I have any better luck. If not, I'll let you know via ticket.
     
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  4. SonServers

    SonServers Well-Known Member

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    Hello, did you get a fix for this? I'm experiencing the same problem.

    - In WHM, I go to Cpanel "Branding"
    - Click on "X3 [edit live]"
    - Make changes to a theme
    - Go to "Download/Delete Branding"
    - Click on "Download Yours"
    - And save it to disk.

    When I look at the downloaded file, it is only:

    Code:
    HTTP/1.1 500 Internal Error
    Server: cpsrvd/11.2.2
    Content-type: text/html
    
    <HTML><HEAD>
    <TITLE>500 1</TITLE>
          </HEAD><BODY>
          <H1>1</H1>
          <pre>
          Could not find  branding: No such file or directory
          </pre><hr>
          <address>cpsrvd/11.2.2 Server at ##.##.##.##</address>
          </BODY></HTML>
    Any Ideas?

    Thanks
     
  5. velda

    velda Well-Known Member

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    I don't think I got a reply yet on this one. :-(
     
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  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    What was the ticket ID number?
     
  7. velda

    velda Well-Known Member

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    I can't remember. I'm going to resubmit it though if that's alright.
     
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  8. velda

    velda Well-Known Member

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    I know what happened - the whole thing went to another admin. I'll have to see if I can get his info to log in again.
     
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  9. Infopro

    Infopro cPanel Sr. Product Evangelist
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  10. velda

    velda Well-Known Member

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    Thank you :)
     
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