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Downloading Site Backup Using Download Manager

Discussion in 'Data Protection' started by badcarbon1, Feb 23, 2018.

  1. badcarbon1

    badcarbon1 Registered

    Feb 23, 2018
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    Website Owner

    I am trying to download my site backup using Cpanel backup wizard. The file size is very large therefore, I wanted to use any download manager to support pause/resume option and get better downloading speed. Unfortunately, when I try to download it using IDM (Internet Download Manager) it requires authentication. When I enter my cpanel login credentials, it does not accept them. However, I use same credentials to login my cpanel and download my backup from browser.

    I have tried downloading from browser but the file size is huge. Once downloading stucked in between and then wasted. On my other attempt, the file was almost completed but my cpanel was logout due to session time out and downloading stopped.

    Please let me know the way by which I can download my site backup without interruption.

    p.s: I want to download my backup and upload it on my new hosting. Any other way around will work too.

    TIA :)
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    I recommend using FTP to download the backup archive instead. It's stored in the /home/$username/ directory once the backup is generated.

    Thank you.
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