Duplicate Backup of One Account?

Zoee

Member
Sep 30, 2016
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UK
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Root Administrator
Hi all, I have this problem on a couple of VPS' that have WHM installed.

The backups are configured to run weekly and to be compressed, but with one account only, its saving a compressed and uncompressed back up. This is causing me issues as the uncompressed version is filling up the server when the back up runs.

I can't see why this would be happening, it's only with one account, on both servers this has happened on it was the first account added if that makes a difference. I can't see anything other consistencies.

I'm also running cent os 6 if that helps!

Thanks :)
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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The backups are configured to run weekly and to be compressed, but with one account only, its saving a compressed and uncompressed back up. This is causing me issues as the uncompressed version is filling up the server when the back up runs.
Hello,

Could you confirm which directory you see the uncompressed backup stored in? Is a new backup directory created for the user during each backup generation (e.g. if you remove it, does it regenerate during then next backup run)?

Thank you.
 

Zoee

Member
Sep 30, 2016
18
2
3
UK
cPanel Access Level
Root Administrator
Good question, I don't have any to reference as I've been deleting them! They are definitely in the root backup folder, and in the "weekly" folder that gets created.

I'm pretty sure they are then in the dated/accounts folder along side the tar.gz files but I could be wrong as I don't have one to check!

oh and yes it does the same behaviour each week when a new back up runs, and creates a new uncompressed version.
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,256
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Hello,

You can review the backup logs in the following directory:

/usr/local/cpanel/logs/cpbackup/

You can view some of the recent log files with the "view" command to search for the account username and see if any errors occurred during the backup generation.

Thank you.