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Duplicate emails

Discussion in 'E-mail Discussions' started by asmithjr, Oct 12, 2004.

  1. asmithjr

    asmithjr Well-Known Member

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    A customer complained today that he got duplicate emails from as far back as Oct 4th.

    I checked the main account (inbox) and noticed this;
    Anyone have a clue what this might be?
     
    #1 asmithjr, Oct 12, 2004
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    I believe that you get that if you switch from POP3 mail retrieval to IMAP and then back again.
     
    #2 chirpy, Oct 12, 2004
  3. asmithjr

    asmithjr Well-Known Member

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    nope do not think so,
    I do know this now,

    The customer is using both PC and MAC and it appears not to be only an issue with the MAC computers.

    I believe they may have a setting in their email reader set wrong but not sure where to tell them to look.

    Do you think I should at least null out the inbox for the main account?
     
    #3 asmithjr, Oct 13, 2004
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