The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Duplicate emails

Discussion in 'E-mail Discussions' started by asmithjr, Oct 12, 2004.

  1. asmithjr

    asmithjr Well-Known Member

    Joined:
    Jun 13, 2003
    Messages:
    475
    Likes Received:
    1
    Trophy Points:
    18
    A customer complained today that he got duplicate emails from as far back as Oct 4th.

    I checked the main account (inbox) and noticed this;
    Anyone have a clue what this might be?
     
  2. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,475
    Likes Received:
    20
    Trophy Points:
    38
    Location:
    Go on, have a guess
    I believe that you get that if you switch from POP3 mail retrieval to IMAP and then back again.
     
  3. asmithjr

    asmithjr Well-Known Member

    Joined:
    Jun 13, 2003
    Messages:
    475
    Likes Received:
    1
    Trophy Points:
    18
    nope do not think so,
    I do know this now,

    The customer is using both PC and MAC and it appears not to be only an issue with the MAC computers.

    I believe they may have a setting in their email reader set wrong but not sure where to tell them to look.

    Do you think I should at least null out the inbox for the main account?
     
Loading...

Share This Page