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DWMAIL SMTP will not connect

Discussion in 'E-mail Discussions' started by bigdessert, Mar 10, 2008.

  1. bigdessert

    bigdessert Active Member

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    I am using a 3rd party webmail called dwmail. currently we have it setup using phpmail() to send email. there is a option in the software to have it connect to smtp and send the mail.
    Now we have assp spam protection on the server and need to have all email go through the smtp for whitelisting purposes. I have tried to use smtp mode and i get the following error message:

    This is what our dwmail system says:

    Code:
    Your server reported: Your server reported: 'HELO to SMTP server failed
    Could not set From address
    Could not send header and body of message'

    each time we try to send an email our exim mainlog reports this message:

    Code:
    2008-03-04 16:27:30 H=(localhost) [127.0.0.1] Warning: Sender rate 167.0 / 1h
    2008-03-04 16:27:30 SMTP connection from (localhost) [127.0.0.1] lost while reading message data (header)
    and our maillog reports we logged in shown here:

    Code:
    Mar 4 16:28:55 a1 imapd: LOGIN, user=tim@datacommus.com, ip=[::ffff:127.0.0.1], protocol=IMAP
    Mar 4 16:28:55 a1 imapd: LOGOUT, user=tim@datacommus.com, ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=1105, sent=809, time=0
    Mar 4 16:28:55 a1 imapd: LOGIN, user=tim@datacommus.com, ip=[::ffff:127.0.0.1], protocol=IMAP
    Mar 4 16:28:55 a1 imapd: LOGOUT, user=tim@datacommus.com, ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=471, sent=1220, time=0
    Mar 4 16:28:57 a1 imapd: LOGIN, user=tim@datacommus.com, ip=[::ffff:127.0.0.1], protocol=IMAP
    Mar 4 16:28:57 a1 imapd: LOGOUT, user=tim@datacommus.com, ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=169, sent=1114, time=0
    Mar 4 16:28:57 a1 imapd: LOGIN, user=tim@datacommus.com, ip=[::ffff:127.0.0.1], protocol=IMAP
    Mar 4 16:28:57 a1 imapd: LOGOUT, user=tim@datacommus.com, ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=471, sent=1220, time=0
    to me everything looks to be ok, but for some reason we are getting that message in dwmail.

    Please help if you can. Thanks in advance.
     
  2. bigdessert

    bigdessert Active Member

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    Bump anyone?
     
  3. bigdessert

    bigdessert Active Member

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    is there some other log i am not looking at that will tell me more information???
     
  4. bigdessert

    bigdessert Active Member

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    i turned on more logging in exim and can now see this:

    Code:
    2008-04-08 08:32:56 [1330] SMTP connection from [127.0.0.1]:42602 I=[127.0.0.1]:125 (TCP/IP connection count = 1)
    2008-04-08 08:32:56 [13457] H=(localhost) [127.0.0.1]:42602 I=[127.0.0.1]:125 incomplete transaction (connection lost) from 
    2008-04-08 08:32:56 [13457] unexpected disconnection while reading SMTP command from (localhost) [127.0.0.1]:42602 I=[127.0.0.1]:125
    Any ideas?
     
  5. bigdessert

    bigdessert Active Member

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    had a guru friend of mine figure it out.

    had to remove the extra fluff from the exim config under smtp_banner
    Code:
    220-We do not authorize the use of this system to transport unsolicited, 
    220 and/or bulk e-mail."
    had to be removed

    Thanks dave at geekisp for the help!
     
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