Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Dynamic Email Address making subfolders

Discussion in 'E-mail Discussions' started by sHORTYWZ, Dec 19, 2017.

  1. sHORTYWZ

    sHORTYWZ Well-Known Member

    Joined:
    Dec 14, 2003
    Messages:
    49
    Likes Received:
    1
    Trophy Points:
    156
    Not sure if this is more of an Exim issue or a CP issue, but hoping someone can point me in the right direction.

    My forum software uses dynamic email addressing for bounce handling and sends out return addresses such as :

    xenbounce+5a7bd4e8+dave=myemail.com@myforum.com

    When I check in the 'xenbounce' account, the folder structure is a bit weird.

    The above email wound end up in '5a7bd4e8+dave=myemail' and then a subfolder of 'com' would be created under that folder which would then contain the email.

    Is there a way to avoid the second layer of folders being created and just have it go to '5a7bd4e8+dave=myemail.com' as I believe this is the intended behavior?
     
  2. rpvw

    rpvw Well-Known Member

    Joined:
    Jul 18, 2013
    Messages:
    618
    Likes Received:
    192
    Trophy Points:
    43
    Location:
    Spain
    cPanel Access Level:
    Root Administrator
    I am guessing that is being caused by the new Email subaddresses feature

    Possibly the repeated '+', or the inclusion of what appears to be a domain in the address part after the '+', is confusing it ?

    Full details from Email Accounts - Version 68 Documentation - cPanel Documentation

    Unfortunately, it does not look like it is possible to disable the Email subaddresses at this time. See the following thread for more information How to disable Email subaddresses
     
    #2 rpvw, Dec 20, 2017
    Last edited: Dec 20, 2017
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,734
    Likes Received:
    1,706
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    The previous post is correct. Note there's also a workaround referenced on the linked thread if you'd like to disable this functionality:

    How to disable Email subaddresses

    Thank you.
     
  4. sHORTYWZ

    sHORTYWZ Well-Known Member

    Joined:
    Dec 14, 2003
    Messages:
    49
    Likes Received:
    1
    Trophy Points:
    156
    Perfect. Thank you!
     
    cPanelMichael likes this.
Loading...

Share This Page