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E-mail-Accounts are not restored

Discussion in 'E-mail Discussion' started by musti19, May 26, 2014.

  1. musti19

    musti19 Well-Known Member

    Jan 20, 2013
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    i re-installed the cpanel server,because of problems.
    The backups are from incremental backup(whm backup system).

    I see that e-mail-accounts from some user are not restored.
    If i delete the account, and restore the account again, the email-accounts are correctly restored.
    Because i have lot of accounts there, i cant check for all user,
    is there a main log from restore-system to check it?

    Or other solutions? thank you
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    What method did you use to restore the accounts? If you restored the accounts from the command line, there would have been output noting the specific failure. It seems odd that it restored successfully on the second attempt. Is it possible your server was out of memory or disk space, or was interrupted at some point during the initial restore attempt?

    Thank you.
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