Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

E-mail/Addon Issue

Discussion in 'E-mail Discussion' started by mspottedhorse, Nov 28, 2002.

  1. mspottedhorse

    mspottedhorse Member

    Joined:
    Nov 16, 2002
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    151
    A user contacted us saying she was having a problem getting e-mail from some of her accounts. Oddly enough, it was on her main accounts as well as add-ons, and all accounts were 'webmaster@herdomain.com' The other ones worked, just not webmaster at any of the domains. One exception is that a single test I did went through to her...She tried replying to that message and she got the following error when trying to send mail to us:

    The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'info@mydomain.com'. Subject 'Re: Test', Account: 'mail.herdomain.com', Server: 'mail.bellsouth.com', Protocol: SMTP, Server Response: '550 No such address', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
     
  2. mspottedhorse

    mspottedhorse Member

    Joined:
    Nov 16, 2002
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    151
    Does anyone have a solution/suggestion for this? I had the client double check all of her e-mail information in her e-mail client. All accounts are set up the same, however, webmaster@herdomains.com fails...and it fails to all domains (main and add-ons). Anybody have an idea of what can cause this?
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice