Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

e-mail filters won't delete

Discussion in 'E-mail Discussion' started by Fillos, Oct 20, 2003.

  1. Fillos

    Fillos Active Member

    Joined:
    Mar 24, 2003
    Messages:
    32
    Likes Received:
    1
    Trophy Points:
    156
    Location:
    Northern Ontario
    Has anyone else noticed this cropping up on their servers?

    Just recently I had a client send ina support request where his e-mail filters were stopping all incoming mail. This wasn't so bad except that he couldn't delete the filter entries. I tried myself, and was also unsuccessful. I had to go and manually edit the home/usr/.filters file.
    After I put out the client's fire, I went and tested this phenomena. Even on a new test account, I couldn’t delete the filters. I could create them, but they were persistent. I even deleted the “.filters” file, and when Cpanel recreated it to store the first filter, the problem started again. I CHMODed the file to 777, but I still couldn’t delete the filters through Cpanel.

    Any insights would be appreciated,

    Mike

    cPanel.net Support Ticket Number: 27059
     
  2. mickeymouse

    mickeymouse Well-Known Member

    Joined:
    Sep 16, 2003
    Messages:
    389
    Likes Received:
    0
    Trophy Points:
    166
    RE: e-mail filters won

    Dear Fillos,

    Try editing both the files

    /etc/vfilters
    /home/user/.filter

    Regards,
     
  3. Fillos

    Fillos Active Member

    Joined:
    Mar 24, 2003
    Messages:
    32
    Likes Received:
    1
    Trophy Points:
    156
    Location:
    Northern Ontario
    Hey Mickey,

    Thanks for the response. I got that part by searching the forums, and it sure did help. I was hoping someone could tell me how to resolve it so the vlient coud delete them, but according to CPanel, its a bug in th x-skin.

    Thanks for your help though!

    Mike
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice