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E-Mail Forwarders Issue

Discussion in 'E-mail Discussions' started by Zonaxx, Nov 16, 2007.

  1. Zonaxx

    Zonaxx Member

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    I have a domain activated (voice-overs.com) on my server.

    The owner of the domain has messages sent to someone@something.com forwarded to something@gmail.com.

    Recently, she's been having issues with messages not reaching her inbox. A friend of hers had an e-mail "RETURN TO SENDER" because of a 1 megabyte attachment. Why would the forwarding system EVER reject an attachment? She tells me that other clients of hers are sending messages that are apparently never arriving. This is extremely dangerous, as a large part of her income is based on the ability of e-mails to make it to her inbox.

    If it's relevant, her domain was recently migrated from an old host. I'm hosting her on my server now. The switch was made at the end of last month.

    I tried this out myself by creating zonaxx@something.com and having it forward all messages to zonaxxsomething@gmail.com. I'm having the same issue with CERTAIN e-mails not getting through.

    Any ideas? Do I need to do something to ensure all ISPs are getting the right new nameservers for her domain? Is there any way to see what messages are being forwarded by the server? Is there a log I can monitor? Does SpamAssassin sort through messages sent through the forwarding system?

    Thanks for all your help!

    Bret

    EDIT:
    Okay! Here's something from the EXIM log:

    Code:
    2007-11-12 11:19:28 [14667] H=(118732-app1.voices.com) [72.32.12.198]:38116 I=[67.201.13.102]:25 sender verify fail for <root@118732-app1.voices.com>: response to "RCPT TO:<root@118732-app1.voices.com>" from voices.com [72.32.32.136] was: 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)
    2007-11-12 11:19:28 [14667] H=(118732-app1.voices.com) [72.32.12.198]:38116 I=[67.201.13.102]:25 F=<root@118732-app1.voices.com> rejected RCPT <julie@voice-overs.com>: Sender verify failed
    2007-11-12 11:19:28 [14667] H=(118732-app1.voices.com) [72.32.12.198]:38116 I=[67.201.13.102]:25 incomplete transaction (QUIT) from <root@118732-app1.voices.com>
    2007-11-12 11:19:28 [14667] SMTP connection from (118732-app1.voices.com) [72.32.12.198]:38116 I=[67.201.13.102]:25 closed by QUIT
    2007-11-12 11:19:29 [29495] SMTP connection from [71.164.23.32]:4650 I=[67.201.13.98]:25 (TCP/IP connection count = 2)
    2007-11-12 11:19:29 [29495] SMTP connection from [71.164.23.32]:4651 I=[67.201.13.98]:25 (TCP/IP connection count = 3)
    2007-11-12 11:19:29 [29495] SMTP connection from [71.164.23.32]:4652 I=[67.201.13.98]:25 (TCP/IP connection count = 4)
    2007-11-12 11:19:31 [14719] ident connection to 71.164.23.32 timed out
    2007-11-12 11:19:31 [14720] ident connection to 71.164.23.32 timed out
    2007-11-12 11:19:31 [14721] ident connection to 71.164.23.32 timed out
    After searching through, I'm seeing a TON of sender verify failed for e-mails sent to julie@voice-overs.com. Some of the addresses seem legitimate, too.

    Ahh! What do I do?

    Thanks,
    Bret
     
    #1 Zonaxx, Nov 16, 2007
    Last edited: Nov 16, 2007
  2. Zonaxx

    Zonaxx Member

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    Sweet lord. I am a complete moron. Exim configuration editor.

    *sigh*

    Well, the problem is fixed. I unchecked "Verify the existence of email senders."

    BUT, how do we explain the e-mail with the 1mb attachment? I'd search for it in the mail log, but it's MASSIVE, and even less is having a problem chugging through it.

    Thanks for reading through my silly posts!

    Bret
     
  3. darren.nolan

    darren.nolan Well-Known Member

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    lol - Zonaxx you don't make me feel so bad now, I had a post earlier with a noobish mistake on SpamAssassin.

    In regards to check what most ISPs would be reporting of your nameservers, you can't really go past DNSstuff.com - They give you so many searches free per day, or you can pay $30 a year or something and get as many as you want.

    One note I'll make about your nameservers is cPanel's default SOA REFRESH & SOA EXPIRE value which might be causing lag in updates of your DNS entries (shouldn't affect email addresses at all). Check it out in any case.
     
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