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E-mail migration issue

Discussion in 'E-mail Discussion' started by Vitor Previato Barbosa, Feb 8, 2019.

  1. Vitor Previato Barbosa

    Vitor Previato Barbosa Registered

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    I have migrated the emails from a old.example.com account to example.com. But the message history is not appearing in the new account. Can you help me how to solve the problem?
     
  2. keat63

    keat63 Well-Known Member

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    How did you transfer the data.
    I restored some emails last week to an IMAP folder and did so as the root user.
    They didn't appear.
    I restored them as the account owner and they were there.

    My issue was a permissions issue.
     
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  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    As described by @keat63 it really depends a lot on how you moved them over. More detail on the issue is necessary in order for us to help you further.

    Thanks!
     
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