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E-mail problem :(

Discussion in 'E-mail Discussions' started by cobro, Dec 9, 2008.

  1. cobro

    cobro Well-Known Member

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    i dont know what the problem is but i need to fix it real fast and i would shure need help if i try to send e-mail i get this in return

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    client@simnet.is
    SMTP error from remote mail server after RCPT TO:<client@simnet.is>:
    host mx-luv.simnet.is [194.105.231.2]: 550 #5.7.1 Your access to submit messages to this e-mail system has been rejected.

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <client@cobro.ws>
    Received: from anton-pc.lan ([192.168.1.1] helo=AntonPC)
    by box1.cobro.ws with esmtpa (Exim 4.69)
    (envelope-from <client@cobro.ws>)
    id 1LA1A2-0002kM-ER
    for client@simnet.is; Tue, 09 Dec 2008 11:53:54 +0000
    Message-ID: <A75BA12048A646DEBF09AEAB373ABFB6@AntonPC>
    From: "client" <client@cobro.ws>
    To: <client@simnet.is>
    Subject: prufu e-mail
    Date: Tue, 9 Dec 2008 11:53:29 -0000
    MIME-Version: 1.0
    Content-Type: multipart/related;
    type="multipart/alternative";
    boundary="----=_NextPart_000_0016_01C959F4.C080F960"
    X-Priority: 3
    X-MSMail-Priority: Normal
    X-Mailer: Microsoft Windows Mail 6.0.6001.18000
    X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6001.18049

    This is a multi-part message in MIME format.

    ------=_NextPart_000_0016_01C959F4.C080F960
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_001_0017_01C959F4.C081BCB0"


    ------=_NextPart_001_0017_01C959F4.C081BCB0
    Content-Type: text/plain;
    charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable


    ------=_NextPart_001_0017_01C959F4.C081BCB0
    Content-Type: text/html;
    charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable

    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
    <HTML><HEAD>
    <META http-equiv=3DContent-Type content=3D"text/html; =
    charset=3Diso-8859-1">
    <META content=3D"MSHTML 6.00.6001.18148" name=3DGENERATOR>
    <STYLE></STYLE>
    </HEAD>
    <BODY bgColor=3D#ffffff>
    <DIV><FONT face=3DArial size=3D2><IMG style=3D"WIDTH: 468px; HEIGHT: =
    375px" height=3D375=20
    src=3D"cid:89C3FBD405DC4AC58499C790EF333C29@AntonPC"=20
    width=3D684></FONT></DIV></BODY></HTML>

    ------=_NextPart_001_0017_01C959F4.C081BCB0--

    ------=_NextPart_000_0016_01C959F4.C080F960
    Content-Type: image/jpeg;
    name="45413013_69df786714.jpg"
    Content-Transfer-Encoding: base64
    Content-ID: <89C3FBD405DC4AC58499C790EF333C29@AntonPC>
     
    #1 cobro, Dec 9, 2008
  2. rhenderson

    rhenderson Well-Known Member

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    This does not look like a cPanel issue, however

    Our mailer would reject that as well, it is coming from

    Which is an intranet IP, so verification checks will fail.

    Also note:

    Which is either a temporary or permanent block.
     
    #2 rhenderson, Dec 9, 2008
  3. cobro

    cobro Well-Known Member

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    so what is best for me to do to fix this issue ? i have my static ip adress on the server.Idont know why my intranet ip comes up ?
     
    #3 cobro, Dec 11, 2008
  4. arunsv84

    arunsv84 Well-Known Member

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    check whether your ip is blacklisted in server...
     
    #4 arunsv84, Dec 11, 2008
  5. cobro

    cobro Well-Known Member

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    where can i do that :)
     
    #5 cobro, Dec 11, 2008
  6. cobro

    cobro Well-Known Member

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    mu ip is blacklisted on these

    dnsbl.sorbs.net

    dul.dnsbl.sorbs.net

    pbl.spamhaus.org

    sorbs.dnsbl.net.au

    t1.dnsbl.net.au

    zen.spamhaus.org

    and green on every one else

    http://www.myiptest.com
     
    #6 cobro, Dec 11, 2008
  7. rhenderson

    rhenderson Well-Known Member

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    Check IP blacklist at http://www.mxtoolbox.com/blacklists.aspx

    Give us some more information:

    1. Where are you sending the email from (home, work, your cPanel server)
    2. Who are you sending the email to (an email account on your own server some email account on some other server)
    3. How are you sending the email (which mailer? outlook from your home, exim from your cPanel server, a script)
    4. What account are you sending from (home, cpanel server, a script etc...)

    When I first read the message I assuemed you were sending mail from a mail program on your computer (outlook etc...) using a mail account on your cPanel server and it was your own server rejecting the mail. If you can provide more information I bet we could suggest something better.
     
    #7 rhenderson, Dec 11, 2008
  8. cobro

    cobro Well-Known Member

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    yes my cpanel server is on my lan but the server has the static ip to it..and i am using windows default e-mail client to send and receive and i was trying to send to one of my friend using e-mail that i made on my server with cpanel and my friends e-mail is not on my cpanel server so i thougt it would just work but no it did not and then i got the first error message i try to e-mail me from my isp e-mail to my cpanel server e-mail address and it did not work..
    And now i tried to send me e-mail using gmail but to anothe e-mail on my server and this is what i am getting

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 relay not permitted (state 14).
     
    #8 cobro, Dec 11, 2008
  9. rhenderson

    rhenderson Well-Known Member

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    What happens if you try to send the email from your cPanel webmail?

    BTW a lot of people use spamhaus, that is part of your problem, you should find out why you are listed, the email will fail on a lot of receiving servers.
     
    #9 rhenderson, Dec 11, 2008
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:

    It may be "green" everywhere else, but the ones you list are the main lists most use.
     
    #10 Infopro, Dec 12, 2008
  11. cobro

    cobro Well-Known Member

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    so what can i do to fix this ? do i have to send them all e-mail ? and tell them to not list me ?
     
    #11 cobro, Dec 12, 2008
  12. rhenderson

    rhenderson Well-Known Member

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    Most of those places have a link on thier main web page with information on how to get delisted, some just have to expire after a certain amount of time with no more spam complaints.
     
    #12 rhenderson, Dec 12, 2008
  13. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

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    Twitter:
    Stop the spam problem, whatever that is. Change the main IP to something else.
     
    #13 Infopro, Dec 12, 2008
  14. jakesdad

    jakesdad Registered

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    webmail

    my website at justcaricatures.co.uk is hosted by whitecane media. They have set up an email address for me so I can use this new email in microsoft outlook 2007. I have been assured that if i go to (mysite)/webmail I can configure it to work with outlook. However I am stopped from entering webmail because when I put in my username and passord as requested by the cpanel window I am told wrong log in details.
    I have been in touch with my host and they have since changed the password and have told me they have been into the account and all seems to be working...so why can't i get in? I hope someone can help. Many thanks JD:mad::confused:
     
    #14 jakesdad, Dec 13, 2008
    Last edited by a moderator: Dec 13, 2008
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