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e-mail problems--cannot find an owner....

Discussion in 'E-mail Discussions' started by wimp, Jul 31, 2003.

  1. wimp

    wimp Well-Known Member

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    hi all,
    I have some e-mail problems on a CPanel server (6.4.2-RELEASE_74) and recive error:
    "-ERR Sorry cannot find an owner for that domain"

    Any idea on how to fix ?
    I had this problem some weeks ago and then reboot the server and all where back... but this does not work now...

    PS: If possible without upgrade to CPanel 7.xx

    cPanel.net Support Ticket Number:
     
  2. cbwass

    cbwass Well-Known Member

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    Sounds like your /etc/userdomains file has been lost. Run /scripts/updateuserdomains , and then /scripts/mailperm once that is done.

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  3. Mindlash

    Mindlash Well-Known Member

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    Having the same problem all of a sudden with an addon domain.

    I viewed /etc/userdomains file yesterday, noticed his domain was not listed, (the subdomain part of it was, but not the domain itself). Added it by hand, and was able to authenticate. Today, the problem is back. I ran the suggested scripts, but those did not work. What am I missing that is supposed to put it in that file by default?

    Thank you.

    .:. Mindlash

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  4. wimp

    wimp Well-Known Member

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    I simple have reboot the server and the problem has ben solved...
    Try and look if this help.

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  5. Mindlash

    Mindlash Well-Known Member

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    I ended up loging into the cPanel, removing the addon domain, and removing the DNS from WHM... then re-adding the domain from cPanel. This added the domain properly to the /etc/userdomains file (I tested by removing that line, and running the mentioned scripts (which added it back in).

    Make sure to restart httpd after re-adding the domain.

    Good luck

    .:. Mindlash

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  6. wimp

    wimp Well-Known Member

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    ok just see that u have a blank usedomains file....



    :(

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