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E-mails goes to spam

Discussion in 'E-mail Discussions' started by coredreams, Nov 29, 2017.

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  1. coredreams

    coredreams Registered

    Joined:
    Nov 29, 2017
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    Location:
    Nepal
    cPanel Access Level:
    Website Owner
    HI
    This is my issue with my email issues

    my domain is for example.com and email is hosted in Google suite and using Google mx records in domain registar
    example is hosted in another provider with change in A records in domain registar and cPanel is created and website is online

    when some one book in the website email goes to spam and when email is sent from webmail it goes to spam as well

    and DKIM and SPF authentication issue

    how to solve it ?

    Thank you
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
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    Hello,

    Your access level shows "Website Owner". Have you reported this issue to your web hosting provider so they can take a closer look?

    Thank you.
     
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